BMW of Cincinnati North

Excellent experience Chris worked with my wife and me to find our perfect car for our needs at a reasonable price. In addition, some of his colleagues were also very help Chris worked with my wife and me to find our perfect car for our needs at a reasonable price. In addition, some of his colleagues were also very helpful when Chris was out. The parts associate was also very helpful. More

Wonderful experience start to finish! Chris Lykins expertly took me through the leasing process. I knew exactly what each option would cost, and he was honest about which of the options I Chris Lykins expertly took me through the leasing process. I knew exactly what each option would cost, and he was honest about which of the options I would probably not need. That was so much appreciated. The financing department walked me through and explained everything to my satisfaction. I have received excellent follow up. I have used their service department for routine service for my previous BMW. The waiting area is very well furnished and stocked, and the service was performed on time. I am very happy with BMW North. More

True BMW family I was looking for a BMW 3 series X drive First I searched online for a month. Ask questions to Clay online. Exchanged emails. After a month I emailed I was looking for a BMW 3 series X drive First I searched online for a month. Ask questions to Clay online. Exchanged emails. After a month I emailed Clay just to discuss my options. I went into dealership and meet with Clay We discussed who I am and my plans for the future Clay introduce me to Jason. I was not sure. Jason listen and showed me the exact car I bought. The BMW 330ix was me. All the BMW family. It was a good experience. Thank you. More

Great/fast experience Drove an hour and a half to Cincinnati to look at a used 135i, had talked with client advisor Jason on a previous trip. When I arrived I found him and Drove an hour and a half to Cincinnati to look at a used 135i, had talked with client advisor Jason on a previous trip. When I arrived I found him and started the process of test driving, negotiating, and then the paperwork. The process was quick and I was able to head back home with a few hours. More

Excellent Service Really good experience with the entire Team. Jason was super helpful and made the deal possible. He was not following up a lot as usually happens with Really good experience with the entire Team. Jason was super helpful and made the deal possible. He was not following up a lot as usually happens with car dealers. The perfect level of interaction with clients. Hallee (BMW Genius) and Darrin (Finance) where also extremely professional and help ful. Experience 100% recommended. More

Purchasing our 2018 X3 Thanks to Jason Maudlin, purchasing our vehicle was great. There isn't any fun when spending money on cars, but dealing with Jason, "he was very resp Thanks to Jason Maudlin, purchasing our vehicle was great. There isn't any fun when spending money on cars, but dealing with Jason, "he was very responsive and honest". My wife and I took our time (a few weeks) deciding, and Jason was patient with us. We communicated a lot using email too, which helped with our schedules. When it came time to pick up my wife's X3, Jason went all out for her! Jason, thanks so much! We look forward to working with you in the future. Thanks, Howard & Beth More

Great experience working with Jon Ogden We purchased an X5 from Jon Ogden site unseen and had it shipped to WA. He sent lots of detailed pics, kept us up to date on the shipping timeline and We purchased an X5 from Jon Ogden site unseen and had it shipped to WA. He sent lots of detailed pics, kept us up to date on the shipping timeline and the time of when it would arrive. The whole process was very easy and the car was in even better condition than I pictured. F&I didn’t disclose the doc fee that was added in our loan which I didn’t really like but they immediately made it right and said they would refund the amount to us. They got us a competitive rate too so we didn’t have to call our local bank. Call Jon Ogden! More

Severely dissappoited Aside from being able to write their own reviews on here, this place underperformed on their serivce. Everyone knows it's not cheap to own a bmw but t Aside from being able to write their own reviews on here, this place underperformed on their serivce. Everyone knows it's not cheap to own a bmw but to add insult to injury their service is a joke. First trip, failed to address warranty issue items that were specified during the visit. Second visit, assuming it was just an oversight. I requested the standard vehicle check, an oil change, the previously unaddressed items and requested a exterior detailing. Upon picking up my vehicle, the alignment and balance is out, which I had just done the previous week and the detail was equal to what I could have accomplished at home. Complete waste of money. Chris at least fixed the balance issue. More

Easy and Fun! I love working with Ed Besl. I have worked with him for 18 years, I have purchase six cars from Ed. He's honest, personable and his customer servi I love working with Ed Besl. I have worked with him for 18 years, I have purchase six cars from Ed. He's honest, personable and his customer service skills are stellar. I also enjoyed the customer service experience with Jason and Hallie. They're great! Young and fun. More

Efficient and Friendly This service department is one of the reasons I bought a BMW. All are friendly, welcoming and I trust their service handling. My service appointment This service department is one of the reasons I bought a BMW. All are friendly, welcoming and I trust their service handling. My service appointment are efficient--vehicle is ready at the time stated. More