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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.7
1,872 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 1,872 reviews

April 25, 2024

The Dealership is fantastic and all the Departments are customer service oriented!! I highly recommend BMW of Darien.. More

by Cowboys Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

BMW of Darien responded

It's great to hear you've had a fantastic experience across all departments at BMW of Darien! We appreciate your recommendation and look forward to seeing you next time. Safe travels!

Helpful
April 23, 2024

Jamie is our service liaison and he is most helpful in explaining issues and is great in communicating. More

by Bgazzini1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

BMW of Darien responded

We're glad to know that Jamie has been helpful and communicative during your visits at BMW of Darien. We appreciate the positive feedback, thank you!

Helpful
April 22, 2024

Easy quick professional service department Very good experience. Jamie was great to work with. I More

by corinneshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

BMW of Darien responded

We are glad to hear that Jamie was great to work with. Thanks for choosing BMW of Darien!

Helpful
April 19, 2024

Took our BMW to get serviced here and it was wonderful! Everyone was so kind, accommodating, and communicative. Service was a breeze and the free shuttle service was such a nice perk. Thanks Luigi! More

by megan.hannan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

BMW of Darien responded

Megan, we're delighted to know you had a wonderful experience at BMW of Darien! It's great that Luigi and the team could make your service visit smooth. Thanks for choosing us!

Helpful
April 18, 2024

I visited BMW to deal with a seat adjustment as a walk-in and Jaime offered to help and unsolicited also offered to help me understand the features of my new BMW which naturally enhances my overall experienc More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

BMW of Darien responded

Peter, we're glad to know that Jaime was able to assist you with your seat adjustment and help enhance your understanding of the features in your new BMW. We strive for this level of service at BMW of Darien. Thanks for sharing!

Helpful
April 17, 2024

I’m on my fifth BMW, almost always serviced at BMW of Darien for their superior service staffs. I trust what the service staff recommends without fear of paying for unnecessary work. They are always hap More

by Priscilla Toumey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

BMW of Darien responded

Priscilla, it's great to know that you've had such positive experiences with our service staff at BMW of Darien. We're here to make sure your car is in top shape and all your questions are answered. Thanks for trusting us with your fifth BMW!

Helpful
April 17, 2024

Keith is a very thoughtful service tech. He thinks ahead for what is best for customer. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

BMW of Darien responded

Dan, thank you for sharing a great review of Keith and the team! We appreciate your business and we hope to see you again at BMW of Darien. Drive safely!

Helpful
April 16, 2024

Car was towed in on Saturday afternoon. Thanks to Vince, repairs were made quickly on Monday, and car was ready for pickup. More

by gspieler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

BMW of Darien responded

We're glad to know that Vince and our team at BMW of Darien were able to get your car repaired quickly! Thanks for the positive feedback, we appreciate it!

Helpful
April 16, 2024

James Gonzales one of the best. .He is very good at his job., very talented and very knowledgeable about all things you need.. More

by Tamar0867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

BMW of Darien responded

We're so glad to know that James provided you with excellent service at BMW of Darien! It's great to have such knowledgeable team members. Thanks for the positive feedback!

Helpful
April 16, 2024

He is an amazing person. He answers all my questions. He helps me in every way. I leased a second car with his help again .He also helped my friend to choose a car. Very fr More

by Salomekniazeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Samperi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

BMW of Darien responded

We're delighted to know that our team at BMW of Darien was able to assist you and your friend in finding the right cars. We pride ourselves on providing friendly and professional service. Thanks for choosing us again!

Helpful
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