BMW of Murray

BMW of Murray
4735 South State Street
Murray, Utah 84047

Sales: (888) 387-0221
Service: (801) 262-2479
Parts: (801) 262-2479

Manufacturer: BMW


Most Reviewed Employees
Steve Smithson Steve Smithson
Service Advisor
Evan Gray Evan Gray
Client Advisor
Geoff Simeona Geoff Simeona
Client Advisor
Justin Rogers Justin Rogers
Service Advisor
Jeff Jorgensen Jeff Jorgensen
Service Advisor
David Johansson David Johansson
Client Advisor
B. Robert Clark B. Robert Clark
Client Advisor
James Duran James Duran
Service Advisor
Mike Sandor Mike Sandor
Used Sales
Val Sehara Val Sehara
Service Advisor
Need a New Car?

Dealership Amenities
Free WiFi
After Hours Drop-Off
Cable TV
Customer Lounge Area
Free Coffee
Free Drinks
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 AM

Wednesday: 7:30 AM - 6:00 AM

Thursday: 7:30 AM - 6:00 AM

Friday: 7:30 AM - 6:00 AM

Saturday: Closed

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
75 Reviews
BMW of Murray

Overall Score: 5 Star Rating4.9



About BMW of Murray
Certified: BMW of Murray
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, BMW of Murray has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About BMW of Murray
BMW of Murray has been serving Salt Lake City, Bountiful, Ogden, and all Utah since 1974. We have a strong and committed sales staff with many years of experience satisfying our customers needs. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too.

Cris Young
2/16/2012 9:19:36 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Rogers

My Review of BMW of Murray:
I was getting a remote battery warning and called Justin Rogers. He told me I could come right into the dealership. As I drove into service he looked up from his desk and waved to me - small thing, big impact. then he met me at the door. He took my key as well as my husband's, suggested we make ourselves comfortable and he would come find us. A short time later he returned our keys and mentioned he had our car washed (nice!). I have worked with Justin before and have his direct line and email. He is always responsive and makes me feel like I am his most important client regardless of the issue.

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WillWhittle
2/15/2012 11:03:44 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Rogers

My Review of BMW of Murray:
My 2006 BMW needed a fairly standard piece of maintenance completed. Justin had me and my car in and out of the shop quickly and perfectly. He was friendly, thorough, and ensured me and my care left in much better shape than we arrived! I informed Justin that I would be taking a road trip in a few days, so in addition to making sure the minor maintenance was completed effectively and on time, he also ensured that my car overall was in top condition to leave on the road trip. Justin is fantastic!

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pinner
2/2/2012 9:14:29 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: James Duran

My Review of BMW of Murray:
I came in to have my BMW serviced and thinking I needed brakes. I was directed to James Duran and could not ask for better service. James had eye to eye contact, friendly and felt very comfortable knowing that my car was in good hands. When James called me several hours later and said my car was ready, I asked him what was needed on our car. James said the car did not need anything but had suggested before that we get our emissions and safety done. I was extremely impressed as that saves me time in dealing even down to the sticker. Our car was washed and our floor mats were cleaned. We couldn't have asked for better service. My husband and I both were so impressed with the honesty and integrity of this fine man. When we are ready to purchase again, I have told my husband I wanted a different car just to have a change, but after our experience in working with James, I am definitely considering BMW again. Thanks James and BMW of Murray for the service and integrity you provide.

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Kkat30
2/1/2012 12:36:01 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Smithson

My Review of BMW of Murray:
Steve Smithson and Daniel Barnes have been my service advisor and technician for the last 5 years. They are both very knowledgeable, friendly, trustworthy, and have consistently delivered outstanding service and quality work. I would absolutely refer my friends and family to these two hardworking individuals. They deserve to be recognized! Thank you!

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one_bad_rover
1/30/2012 5:31:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Rogers

My Review of BMW of Murray:
Justin has gone above and beyond to make us happy. He has taken great interest to make sure that all of our problems are resolved to the fullest in a fair and accurate manner.

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Bowanna
1/19/2012 5:53:05 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Smithson

My Review of BMW of Murray:
Each of my trips into the dealer I have always been treated very well. Steve Smithson has been exceptional in taking care of me and making sure that the work is completely done in a timely manner. If I have one complaint it is that pricing seems a bit high, but then again we can not expect the work to be done for free. I care and freindliness of Steve will keep me coming back to the dealer for my next service or repair work.

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A R
1/19/2012 5:43:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Rogers

My Review of BMW of Murray:
Justin is easy to work with, and he is interested in making sure my car needs are taken care of to my satisfaction. I appreciate his keeping me informed on the status of my car while being serviced.

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Scott Hansen
1/15/2012 6:41:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: James Duran

My Review of BMW of Murray:
I took my car in for a couple of minor items which were promptly fixed. The service department also found two major problems and was able to find parts and quickly repair the car. James Duran was clear and concise, explained things in terms i could understand, gave me cost estimates and time estimates. The dealership gave me a loaner when it was clear that it would take additional time to make the repairs. I had a couple of rough prior experiences with this dealership, all of which were reversed by this good experience.

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s456g78
11/19/2011 12:04:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Roosendaal

My Review of BMW of Murray:
Although I have purchased a few cars of different makes (American, German, and Japanese) in the past, this is the first time I am writing a review for a Client Advisor (CA). This should give you an indication of how strongly I recommend Ryan Roosendaal (BMW of Murray). For me, the three essential qualities of a CA are "knowledgeable", "straightforward dealing" and "fast responsiveness to any questions/concerns". Ryan excels in all these qualities. So, if you are on the market for a BMW I would strongly suggest that you get in touch with Ryan at BMW of Murray. You won't be disappointed!

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cbailey48
11/17/2011 4:53:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Rogers

My Review of BMW of Murray:
I have worked with Justin Rogers for a number of years. It is always reassuring to know that there is an upside to having repairs done to your car - the upside is Justin. He is quick, understanding, bright, eager to get the job done quickly and knows how to communicate. He always takes the time to explain everything to me, which is much appreciated. Justin always explains the repairs and the cost associated with the repair. And . . . I can ask his opinion and he doesn't sugar coat it! Justin is my Hero at the BMW Store.

Thanks Justin.

Colleen Bailey

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Reviews 11-20 >>