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BMW of Palm Springs
Palm Springs, CA
1,118 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,118 reviews
May 17, 2018
Great service delivered as promised Great service. Brought my 328i in for routine servicing. Was provided with 320i courtesy car. Really appreciated getting my car back! Would definitel Great service. Brought my 328i in for routine servicing. Was provided with 320i courtesy car. Really appreciated getting my car back! Would definitely contact this dealership should I decide to purchase another BMW. More
by BARON
Employees Worked With
Helpful May 15, 2018
BMW X5 3.5d repair I cannot say enough positive things about my experience with the Service Department at BMW of Palm Springs or about my Service Advisor, Chris Hapner I cannot say enough positive things about my experience with the Service Department at BMW of Palm Springs or about my Service Advisor, Chris Hapner. From the moment I arrived until the moment I left I was nothing but impressed with the way I was treated and how professional these folks were in handling the issues I was having with my X5 3.5d. I would unequivocally recommend BMW of Palm Springs and my Service Advisor, Chris, to anyone looking for an exceptional experience getting their vehicle serviced. More
by Eddie@Arrowhead
Employees Worked With
May 14, 2018
Maintenance service Service people take so much pride in being nice, polite, happy, and professional. Service is done as expected and on time. Gave me a ride home and pic Service people take so much pride in being nice, polite, happy, and professional. Service is done as expected and on time. Gave me a ride home and picked me up when car was ready More
by jakefitz
Employees Worked With
David Cuza
May 14, 2018
It didn’t hurt as much this time .....lol! Excellent! Sandra Thompson is outstanding in every way! She gives 110% i always & appears to be a team player ! Knowledgeable about BMW with exceptional custom Sandra Thompson is outstanding in every way! She gives 110% i always & appears to be a team player ! Knowledgeable about BMW with exceptional customer service More
by Taylor66
Employees Worked With
May 12, 2018
Customer service Had the best experience at the BMW Palm Springs! Aldo was amazing and so patient with me. Finance department explained everything so well that I nev Had the best experience at the BMW Palm Springs! Aldo was amazing and so patient with me. Finance department explained everything so well that I never felt overwhelmed. Kevin answered my many questions and I felt I was in good hands. Thank you Aldo and thank you everyone else that put this together and the Car is so cool! I can’t believe I have this beautiful car!!! Zoom, zoom More
by Zoomzoom
May 11, 2018
It was “painless!” Approx 2 hour appt, but very comfortable in the Starbucks Lounge...coffee and television and my laptop...great atmosphere and friendly people! Quite “ Approx 2 hour appt, but very comfortable in the Starbucks Lounge...coffee and television and my laptop...great atmosphere and friendly people! Quite “painless!” Super! More
by Snappy12
Employees Worked With
David Cuza
May 07, 2018
BMW Palm Springs provides top class support and service. Since moving to Palm Springs in 2013, BMW here has provided excellent service and advice regarding my leased 428i Convertible. On May 5, client advise Since moving to Palm Springs in 2013, BMW here has provided excellent service and advice regarding my leased 428i Convertible. On May 5, client adviser Phil Meyer finalized the transition to a new lease for a 2018 430i Convertible. Phil provided solid and valuable advice during the past couple of months as we explored models and specific options regarding a new car/lease. Thanks to Phil’s engagement I am already driving a gleaming, new 430i. Kevin Rock took care of the paperwork and Lauren Wall gave a lesson on car features. More
by Bertil54
May 05, 2018
Professional Staff Buying a car is never easy but Nick Alexander and the staff made it one. The financial part took a little long but apparently they got busy all at the Buying a car is never easy but Nick Alexander and the staff made it one. The financial part took a little long but apparently they got busy all at the same time. More
by Mbz2007
Employees Worked With
Nick Alexander
May 01, 2018
Great service on my BMW 3 Super service from Chris using his finely tuned diagnostic skills to quickly solve a nagging problem. Overall service was excellent, including a flawl Super service from Chris using his finely tuned diagnostic skills to quickly solve a nagging problem. Overall service was excellent, including a flawless car wash in and out. More
by PatM
Employees Worked With
April 30, 2018
Great Customer Service Dave Cuza was the best in the Service Dept. I took my car in for warrantee service and Dave explained everything on what was covered and what was not. Dave Cuza was the best in the Service Dept. I took my car in for warrantee service and Dave explained everything on what was covered and what was not. Thanks PS BMW More
by robochas
Employees Worked With
David Cuza
