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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
856 Reviews

856 Reviews of BMW of Palm Springs - Service Center

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June 26, 2018

People are always friendly and take care of what I need. Stan greeted me imediately as I arrived. Listened to my concerns and issue I wanted taken care of. Called me in reasonable time when to pick up my veh More

by Dolphin14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
June 26, 2018

Routine service at 15K Sandra was great! I decided to wait for the vehicle. She got me in and out within the expected time for them to service the vehicle. No hassles. More

by BMW X5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2018

“Impressed” I was impressed by the service representative attitude, all the personnel we’re polite, upbeat, and helpful, it was refreshing. I would not hesitate f More

by Mell3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Trust These Guys Bought a Certfied Preowned vehicle from another dealer- and it came with issues ten minutes off the lot. Issues that should have been dealt with; inst More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
June 16, 2018

Best Service Advisor Sandy with BMW is the best service advisor. She is amazing at her job. She always has a smile on her face and answers all of my questions/concerns eff More

by Rcrncic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2018

Great service on my cars. Very thorough and professional. I will go back. They did a great job and my car was clean. The loaner car was much appreciat More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2018

Very happy Very impressed whit the way I was treated these is good customer service from the start to the end of the transaction I am so glad I purchased my car More

by Jorge123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
June 06, 2018

Service review. Excellent. Maintance was prompt and thorough while I waited. They got me out sooner then expected. Excellent maintenance department. Thank you! Not able to expre More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist., Aldo Luciano
June 05, 2018

Excellent Service Appointment Great service....front to back! Stan Sterling is an outstanding Service Consultant! He was professional, extremely knowledgeable and focused on cust More

by JVO3030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
May 17, 2018

Great service delivered as promised Great service. Brought my 328i in for routine servicing. Was provided with 320i courtesy car. Really appreciated getting my car back! Would definitel More

by BARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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