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BMW of San Francisco
San Francisco, CA
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 612 reviews
February 02, 2024
The salesman was great, but the experience of leasing was a disaster. First option: website indicated sunroof, but there was no sunroof. Second option: car was badly damaged when pulling it from the lot. Thi a disaster. First option: website indicated sunroof, but there was no sunroof. Second option: car was badly damaged when pulling it from the lot. Third option: much more than I wanted to pay but there were no more options and I needed a car as my previous one was already turned in. I then asked if any features the car had would end during term and require me to pay, was told NO, now I'm told in 3 months a whole set of features I have are going to go away unless I pay a subscription fee. I clearly asked about this before driving off the lot, and would have negotiated differently, if I was told this to begin with. Very disappointed and frustrated. More
by JASON
Verified CustomerEmployees Worked With
David Stephens (he was great)
February 01, 2024
Came in for service work for my BMW X5. Always worked with Lucas, great explanation of work needing to be done and always such a pleasant experience from the drop off to car loaning service Always worked with Lucas, great explanation of work needing to be done and always such a pleasant experience from the drop off to car loaning services. Rated communication average because they could not find my appointment the last two times I came, but always had the print out. Thankfully. More
by ICOROWENA
Employees Worked With
Lucas DU
February 01, 2024
Carl Chenault was very knowledgeable of the options and the historical context. I’ve worked with Carl for several car purchases in the past and is a trusted advisor. Michael Wade was very helpful and p the historical context. I’ve worked with Carl for several car purchases in the past and is a trusted advisor. Michael Wade was very helpful and patient in finance. More
by JABRAMS1964
Employees Worked With
Carl Chenault
January 31, 2024
Thanks for Chris and Richard for their excellent service and help! Richard accurately recorded the concerns I had and put into the plan for inspection. Although those are not done due to my schedule, the and help! Richard accurately recorded the concerns I had and put into the plan for inspection. Although those are not done due to my schedule, the information could be easily used for next maintenance and inspection. More
by JUNJI999
Employees Worked With
Richard
January 31, 2024
The services is good. No need to wait at the dealer during services, no loaner needed, Uber services paid by dealer between home and pickup. No need to wait at the dealer during services, no loaner needed, Uber services paid by dealer between home and pickup. More
by ERNSTWONG
Employees Worked With
Joe Shaghasi
