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BMW of San Francisco - Service Center

San Francisco, CA

4.7
464 Reviews
Call Service Center (628) 235-1200

464 Reviews of BMW of San Francisco - Service Center

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March 18, 2024

Everyone here is awesome! Super helpful as well. They got my car in right away and detailed my car when I picked it up. More

by KARINA.MOMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Mar 18, 2024 -

BMW of San Francisco responded

We're so glad to know you had a positive experience at BMW of San Francisco! It's great that our team was able to assist promptly and provide the detailing service for your car. Thanks for sharing this review with us!

Helpful
February 14, 2024

Great service all around, thank you. Vincent Lam was communicative, professional and just an all round solid dude. More

by ntokozobhembe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
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Feb 14, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words for Vincent, and for taking the time to leave us this wonderful feedback!

Helpful
February 10, 2024

Great customer service. They took care of me and my car quickly and efficiently. They always do a great job. More

by GEORGEBRAZIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
Report | Print
Feb 11, 2024 -

BMW of San Francisco responded

George, thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 09, 2024

Professional, efficient, friendly service. Damien was awesome to work with. Came in for routine oil change. More

by ERINKIM_1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Fang
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Feb 09, 2024 -

BMW of San Francisco responded

Erin, we're glad to know you had a positive experience with Damien at BMW of San Francisco. We appreciate your feedback and look forward to seeing you for your next service visit!

Helpful
February 09, 2024

Damien was friendly and knowledgeable. The team communication was very good between Chris and Damien. More

by JABRAMS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Fong
Report | Print
Feb 10, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
February 09, 2024

Vincent V. And the team are always great. Knowledgeable and professional, offering a good guidance. Repairs are always done well. More

by MILAN.KURUC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Varilla, Subhas Chandran
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Feb 10, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vincent and our team, and we look forward to working with you again.

Helpful
February 09, 2024

Lucas was fast friendly informative! I really appreciate the quick turn around on servicing my nine year BMW...you guys keep it running like a top! THANKS! More

by JALLENPMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Report | Print
Feb 10, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with Lucas here at BMW of San Francisco. We appreciate your business and hope to see you again soon!

Helpful
February 09, 2024

Lucas Du, is always great help in guiding me with my services due. Makes arrangement if a loner is not available and is always wonderful keeping updated with the progress of the service through the day. More

by DEVINMCDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Subhas Chandran
Report | Print
Feb 10, 2024 -

BMW of San Francisco responded

It's great to hear that Lucas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

Helpful
February 09, 2024

As always, Chris did excellent work on my car. Really appreciate his help. Thanks Chris More

by RAHOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kuehn
Report | Print
Feb 10, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear that Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
February 08, 2024

Chris Kuehn is great and always very helpful with any issues or question I have More

by ASCHLENZKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris kuehn
Report | Print
Feb 08, 2024 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

Helpful
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