BMW of West Houston

We always have the best car buying experience with Tommy Luk and BMW West Hoston. We just bought another BMW from Tommy to replace our 330e. This time we went with an M235! So much fun to drive. We have Luk and BMW West Hoston. We just bought another BMW from Tommy to replace our 330e. This time we went with an M235! So much fun to drive. We have purchased multiple cars from Tommy and his excellent customer service and outstanding follow up keep us coming back. Camillo his assistant is also very helpful and knowledgeable. Tommy is always available even after the sale which has helped us out many times. He doesn’t just want to sell you a car, he wants to build a relationship which each person. Service is also excellent here. We only see Joanna Wolf in service and she is by far the best in the business. Very fair and honest. It’s an outstanding team all the way around. They want to build life long relationships here and it shows. If you’re in the market for a car, see Tommy at BMW West. Our iX lease is almost done and we will be back for another car from Tommy. More

Quality service as always and they took their time to deliver good service and explanation of the options deliver good service and explanation of the options More

Did a fantastic job of working to get the numbers where I needed them along with the features I wanted. Everyone was friendly and I would recommend them to anyone in the market for a BMW. needed them along with the features I wanted. Everyone was friendly and I would recommend them to anyone in the market for a BMW. More

Highly recommend Berj at BMW West Houston for all BMW sales. Extremely knowledgeable and professional along with being patient and kind. He is excellent in customer services and will go the extra mile. sales. Extremely knowledgeable and professional along with being patient and kind. He is excellent in customer services and will go the extra mile. More

They were friendly , quick, generous, got us in our new vehicle before the day was done! vehicle before the day was done! More

We didn’t know what we were getting into, and any confusion we had was cleared up so quickly. We went to have lunch after meeting with them for about an hour to mull things over, and there was no pre confusion we had was cleared up so quickly. We went to have lunch after meeting with them for about an hour to mull things over, and there was no pressure from them at all. We even received a call after we left just to follow up and see if there were any particular questions we thought of while we thought more about making a purchase. Again. No pressure. They just wanted to make sure everything was crystal clear. More

I recently purchased my 2026 BMW X5 from Reza, and I couldn’t be happier with the experience. His professionalism, understanding, and knowledge truly set him apart. From the very beginning, he showed a couldn’t be happier with the experience. His professionalism, understanding, and knowledge truly set him apart. From the very beginning, he showed a genuine sense of urgency and attentiveness to my needs, making the entire process smooth and stress-free. Reza went above and beyond to ensure I was comfortable and confident in my decision, and his expertise gave me complete trust in the purchase. I would absolutely recommend him to my friends and family, and without a doubt, I’ll be coming back to see him when it’s time for my next car!!! More

I ordered a car from this dealership only to find out several days later it had already been sold to someone else - after I already had gone through the documentation, credit, and finance process. I was several days later it had already been sold to someone else - after I already had gone through the documentation, credit, and finance process. I was told a manager would reach out to try to find an amicable resolution, only to never receive a call. Throughly disappointed. More

Izze is truly such an asset to this dealership. He made sure to address us as soon as he saw us outside, regretted us inside, opened the door for our daughter during the test drive to let her in an He made sure to address us as soon as he saw us outside, regretted us inside, opened the door for our daughter during the test drive to let her in and out, memorized her name, set expectations and exceeded them in every aspect! From the time we walked into the dealership to the day we walked out with our brand new 2026 X5 he was super communicative, professionally, and personal in the right ways! He even made sure to include a little teddy bear with a BMW hoodie for our daughter upon taking the car home! More

Loved the greeting ,as we entered the dealership. As we asked to see our sales person Mr Bilal Saeed,he was already in front of us.Bilal showed and explained everything very clearly in detail. Thor As we asked to see our sales person Mr Bilal Saeed,he was already in front of us.Bilal showed and explained everything very clearly in detail. Thorough paperwork, with no waste of time, we signed all important documents. We test drove with Bilal,who patiently explained and answered each question we had.I am glad we dealt with such fine salesman. I must say this dealership has Bilal as an asset. Congratulations. More