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BMW of Westlake

Westlake, OH

Overview
Employees
Reviews
Vehicles
4.8
4,545 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,545 reviews

June 08, 2022

Jim is the best service advisor. I would highly recommend him for all your service needs. More

by robinsmail12
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
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Jun 09, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Jim!

June 08, 2022

Nice and knowledgeable people Very good service they can answer every single question you have More

by levo6464
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
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Jun 08, 2022 -

BMW of Westlake responded

Thank you for this awesome feedback!

June 07, 2022

Very knowledgeable staff. Very thorough inspection sent via video to my phone. I will go nowhere else for service More

by SACKSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2022 -

BMW of Westlake responded

We appreciate this great review and your loyalty!

June 04, 2022

This dealership is very nice and friendly, easy to work with. I don’t like these text surveys afterwards! More

by DONNAEFFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
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Jun 04, 2022 -

BMW of Westlake responded

Thanks for taking the time to leave us a great review!

June 04, 2022

Fast, friendly, helpful and to the point. Ken made sure we had everything and didn't have any fluff that the other dealerships give. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2022 -

BMW of Westlake responded

Thanks for the great review about Ken!

June 02, 2022

They are very thorough and very easy to deal with. I trust their work. I also love the location. Very convenient! More

by MLHERZOG01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

BMW of Westlake responded

Thanks for the amazing review!

June 01, 2022

Great service, friendly and competent staff who address my issues. They were respectful of my time. More

by FREDSZABO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
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Jun 01, 2022 -

BMW of Westlake responded

Thanks for the awesome review!

June 01, 2022

I had my older Z4 towed in after a on the road failure. They promptly made room in their schedule for us. More

by RvALLEN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
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Jun 01, 2022 -

BMW of Westlake responded

Thank you for the great feedback!

May 29, 2022

It was an easy process. Dirk was great to deal with . We really enjoy the car. More

by lee36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Moon
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

BMW of Westlake responded

Thanks for the awesome review!

May 28, 2022

The nicest car dealership o have ever worked with and I buy a car every year. More

by KGREWAL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve David
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May 28, 2022 -

BMW of Westlake responded

We appreciate this great review and your loyalty!

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