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BMW of Westlake
Westlake, OH
4,616 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,616 reviews
June 20, 2025
Outstanding service overall! Oil change completed in less than an hour and good customer service. Oil change completed in less than an hour and good customer service. More
by Monica
Verified CustomerEmployees Worked With
June 20, 2025
Haven't worked with the service department yet. They did clean some dirt off in the engine compartment. They did clean some dirt off in the engine compartment. More
by DMBURCL
Employees Worked With
June 19, 2025
Always a pleasure working with Brittaney! She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to e She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to ensure my M4 Competition is properly maintained! More
by KevinPhamUSMC
June 19, 2025
Helpful and caring team that keeps you informed with not just the progress but also what other needs your car may have. just the progress but also what other needs your car may have. More
by JOSHI324
June 19, 2025
Quick, detailed, experienced and comfortable environment. The technicians communicate precisely and the service reps ensure clarity The technicians communicate precisely and the service reps ensure clarity More
by PAGANBERMUDEZ21
Employees Worked With
June 18, 2025
Service representatives was very professional, informative and polite will definitely go back BMW of Westlake for all my schedule maintenance informative and polite will definitely go back BMW of Westlake for all my schedule maintenance More
by LONNIE1966
June 17, 2025
The video technology they use to show me the problem with my car was exceptional and made a difference in my overall dealer experience. my car was exceptional and made a difference in my overall dealer experience. More
by SSOMMERS1
June 17, 2025
Always friendly. Excellent customer service. Car alignment went well and was explained so I could understand it. Excellent customer service. Car alignment went well and was explained so I could understand it. More
by DCSPENCE1
Employees Worked With
June 17, 2025
Matthew was great. He kept me up to date with what was going on with my car and was clear in explaining what was wrong and what needed to be done. He kept me up to date with what was going on with my car and was clear in explaining what was wrong and what needed to be done. More
by CATHERINEARORA
Employees Worked With
