Back

Balise Subaru

West Warwick, RI

4.3
297 Reviews

561 Quaker Lane

West Warwick, RI

02893

Directions

By Type

Showing 297 reviews

May 15, 2017

Excellent experience Our salesman, Zack F. was fantastic! He was not putting the hard sell on us like most dealers. Of course he was doing his job, but he also listened More

by Timkgray1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Ford
April 15, 2017

Excellent dealership They helped me get the car I wanted and looked for ways that I could get it. They let me know what to expect from the beginning since i had to wait fo More

by V4kk4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cukier
January 26, 2017

Pleasent Visit Elvis was pleasant, personable, informative, but not pushy. we would recommend doing business with him. We were not expecting to spend as much money o More

by pookiejr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Rodriguez
November 30, 2016

Unprofessional group of liars Beware of this dealership, while Subaru is a great product the people working here are not the type of people you want to buy a car from. I went in as More

by Klosj85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elvis Rodriguez and the manager just went by "joe"
November 02, 2016

discrimination refusal of service maybe because im trans= i have owned my first subaru for over one month and its used and probably abused by its last owner and now needs to be repaired i paid 10k for it an More

by FRANCES GAGLIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JAY IN PARTS AND KEVIN IN SERVICE , Ian Mochrie
August 14, 2016

I am not qualified to test drive a car? I went to check out a new WRX I was thinking of leasing. After a brief chat with the sales person I was told I am not allowed to test drive the car un More

by riguy559
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sam
Aug 15, 2016 -

Balise Subaru responded

We are extremely disappointed to hear about your less than perfect experience with us at Balise Subaru. We would love an opportunity to make things right with you. Our General Manager, Ian Miller, has personally invited you back to Balise Subaru to test drive a WRX. Please reach out to Ian directly at imiller@baliseauto.com or 401-352-5909.

August 12, 2016

My Soul is the best one at the best price on the planet! Esteban was very respectful and knew our car well - it was perfect. Chris was the nicest business manager and a family man with understanding of big p More

by fathomblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Orefice, Esteban Santiago, Chris Jutras
Aug 15, 2016 -

Balise Subaru responded

Thanks for the great feedback! We strive to provide excellent service to our customers at Balise Subaru. We will pass your feedback along to Esteban, Joe, and Chris and tell them to keep up the good work! We hope to see you again soon!

February 17, 2016

AMAZING Timothy Bartlett thank you for helping find my dream car. I put a lot of thought into what I wanted in a vehicle and you went above and beyond to mee More

by theresaiannucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bartlett
February 14, 2016

Lies, Lies Lies They will offer less for your trade than any other dealer. They keep your keys hostage after appraising your car. They lie about the reasons and inven More

by GeorgeG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Boursiquot, Vito Vinciguerra
February 01, 2016

We appreciated the professional service We found the vehicle we were looking for online and were not disappointed with the service and attention to detail once we arrived. We even used TD Au More

by iambusy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Morales
...
7
...