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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
278 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 278 reviews
November 03, 2025
Quick, accurate and easy They got me and out without pressuring me and answered all my questions pressuring me and answered all my questions More
by d.michelle03
Verified Customer
October 30, 2025
Everyone was very nice and service was very prompt! I will continue to have my serviced at Banister! I will continue to have my serviced at Banister! More
by Bobbe Gray
October 28, 2025
Typical dealership experience. The agreement made with the salesperson was different from attempted final contract price. Was complimented on my high credit score by several emplo The agreement made with the salesperson was different from attempted final contract price. Was complimented on my high credit score by several employees and was rewarded with an initial interest rate over 10%. Would have used the dealers financing opportunities had the contract price been what was agreed to and had the interest rate been competitive. Again, what I typically expect from a dealership trying to maximize their profit. More
by jmkuster
October 19, 2025
I purchased my 2023 Dodge charger GT from this dealership was Winner's Circle. I still take it there for oil changes. I like Banister Dodge. They are fast and friendly. was Winner's Circle. I still take it there for oil changes. I like Banister Dodge. They are fast and friendly. More
by donnay42.dh
October 19, 2025
professional Courtesy very informative work was completed in a timely manner. Becca was very nice and courteous wonderful excellent customer service completed in a timely manner. Becca was very nice and courteous wonderful excellent customer service More
by debtaylor0623
Employees Worked With
October 15, 2025
She's Department is one of the worst I've ever experienced! Selfish and self centered. Absolutely no consideration for their customers. experienced! Selfish and self centered. Absolutely no consideration for their customers. More
by mnothstein72
October 15, 2025
I was experiencing a clunking & knocking sound coming from the front end of my Grand Cherokee L. The technician that was in charge of finding problem said it was the shocks because they were leaking. The from the front end of my Grand Cherokee L. The technician that was in charge of finding problem said it was the shocks because they were leaking. They replaced the shocks & struts but the noise was still there. The service manager Wes did some reaching & found out it was the sway bar. They repaired it & that took care of the problem. The only issue i had really had was communication. I had to call to get updates on if my vehicle was repaired or not. More
by MJones
October 02, 2025
Everyone was friendly and courteous. I would recommend to all my friends and family who are interested in buying a new dodge vehicle I would recommend to all my friends and family who are interested in buying a new dodge vehicle More
by MCRAE3.DM
September 28, 2025
Everyone was so nice and helpful. And was always there to answer questions. I would recommend them all my friends. And was always there to answer questions. I would recommend them all my friends. More
by charlielou
September 24, 2025
How? How can I, within a mere 15 words, describe the sheer ecstacy of this service visit?? How can I, within a mere 15 words, describe the sheer ecstacy of this service visit?? More
by stocck421
