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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
306 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 306 reviews
February 13, 2026
Very pleasant transaction. Our salesperson Kelly Walklin worked very hard on a bitter cold day to make our sale work for us. We were already service department customers at t Our salesperson Kelly Walklin worked very hard on a bitter cold day to make our sale work for us. We were already service department customers at this dealership and chose to shop for our new vehicle here because of the excellent service department care we have received. More
by GV32296
Verified Customer
February 13, 2026
I have dealt with several dealerships; Banister is the best! Clean, fast, vehicle was ready when promised! I will tell others! best! Clean, fast, vehicle was ready when promised! I will tell others! More
by Ulysses turner
February 10, 2026
Great people to deal with and worked well with me throughout the process!! Love my Tahoe!! throughout the process!! Love my Tahoe!! More
by elwoodhowell80
Employees Worked With
January 31, 2026
so far so great,I have used this dealership since it opened here in Hampton. I’ve met the owners and was very well pleased with them. The service is very good and the staff are very knowledgeable opened here in Hampton. I’ve met the owners and was very well pleased with them. The service is very good and the staff are very knowledgeable More
by Donarmstrongd282
Employees Worked With
January 26, 2026
I brought my 2017 Jeep Wrangler in for service. It was done professionally and in a timely manner. It was done professionally and in a timely manner. More
by Dedwards1022
January 21, 2026
The service department is amazing! Christina makes sure everything is taken care of and truly listens to my concerns. I recommend Banister to everyone Christina makes sure everything is taken care of and truly listens to my concerns. I recommend Banister to everyone More
by LAWOB1997
Employees Worked With
Christina
January 18, 2026
Very knowledgeable staff, fast, and friendly service with a smile every time our family stops in for any advice, or service. a smile every time our family stops in for any advice, or service. More
by duckybullock10
January 14, 2026
They sold us a used truck that has had nothing but problems since we bought it. Already had to replace wheel bearings amongst other things. Now we are currently having issues with the transmission and problems since we bought it. Already had to replace wheel bearings amongst other things. Now we are currently having issues with the transmission and have been up to the dealership multiple times. We have put in multiple service requests with no response to anything. Poor communication, and the worst management and dealership I’ve been too. More
by day.kylene10
Employees Worked With
Everyone
