Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Professional customer service support. Ashley very knowledgeable and provided awesome customer care. Service completed as promised. Ashley very knowledgeable and provided awesome customer care. Service completed as promised. More
Cannon Hughes was so attentive from day one. When I first called him explaining what was going on with our vehicle ant theat we have to get it towed to them because it wouln't start. He said n When I first called him explaining what was going on with our vehicle ant theat we have to get it towed to them because it wouln't start. He said no problem. Once we get the vehicle I will let you know. he explained that a diagnostic check had to be done first. After telling him that we had plans on going to north Carolina the weekend he said he will do everything in his power to get the car checked out and ready for trip. he called me every day with the status of what was going on. he went above and beyond by ensuring that the part that was needed would be delivered. He called me back informing me that the part had arrived and that the technician was working on the car. He told the technician that we needed the car back Friday before closing so we could go on our trip. Canon took care of us and he assured me that everything looked good. We picked our car up Friday around 5:30 and was able to make our trip Saturday. Canon did an awesome job! I will be referring him to my f all my friends and I will be asking for him every time I go back there. He is a 10+. Thank you Canon! More
The dealership was outstanding. The service personnel was receptive of my request and what I needed. My vehicle was serviced and returned to me as I turned it in. The service personnel was receptive of my request and what I needed. My vehicle was serviced and returned to me as I turned it in. More
I also have to give a Shout out to Darrell Ford, Thank you for making this a smooth transition for me. you for making this a smooth transition for me. More
Great It was a great experience. The staff was nice and I have no issues with it and I would recommend it to other people as well to come through to your dealership for service The staff was nice and I have no issues with it and I would recommend it to other people as well to come through to your dealership for service More
They had my car from 9-5 and did a half a**job! !! And take people money ! !! And take people money ! More
Zero, the worst dealership I have ever dealt with, over 4 months and still have not received a title for the vehicle I bought. They installed the wrong size tires, which rub when in tight turns. There are m months and still have not received a title for the vehicle I bought. They installed the wrong size tires, which rub when in tight turns. There are much better dealerships locally, look before you jump! More
Ashley has made all the difference for my best experience there. The service is good and work is done timely! there. The service is good and work is done timely! More
I was told shuttle service isn't offered for oil change and tire rotation customers. That's a big inconvenience. My truck is also making noise after the tire rotation. Which doesn't make any sense to me. and tire rotation customers. That's a big inconvenience. My truck is also making noise after the tire rotation. Which doesn't make any sense to me. More



