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Bart's Car Store - Fort Wayne

Fort Wayne, IN

4.1
286 Reviews

5510 Illinois Rd

Fort Wayne, IN

46804

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286 Reviews of Bart's Car Store - Fort Wayne

June 02, 2018

Great Experience My husband and I found a perfect car for my use! It was a smooth experience, no pressure. The staffs wants the best for us! More

by Coco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Olney
May 18, 2018

2011 Dodge Ram 1500R/T truck We had an awesome experience with the salesman and the dealership in the purchase of this truck. We hope to do business with them in the future. More

by thunder35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sinclair
May 13, 2018

overall experience was smooth, no pressure to purchase I have done business in the past at Bart's and even then the process was the same, no hassle, no pressure it was just a smooth process. I would tell f More

by LOVELESS_GW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sinclair
May 11, 2018

HELP..... My husband and I both had just started a new job so we needed a vehicle. With five children we needed something with space and was dependable. Our sa More

by Luann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sinclair
March 16, 2018

Excellent service They were VERY Courteous, , Friendly , Helpful. They offered other vehicles to test drive to make sure I was happy with the one I had chosen. They we More

by Kimberly Saner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Laux
January 30, 2018

THEY WILL SCAM YOU! They will charge you double blue book at least!!! Our son has recently passed. They KNEW this. They had his truck due to it being allowed to be reposs More

by jennriddle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JASON KENNEDY AND BUD
Feb 02, 2018 -

Bart's Car Store - Fort Wayne responded

It's unfortunate that you are unhappy with the purchase of your vehicle and we are truly sorry for the recent circumstances you and your family have encountered. The vehicle was discounted well below NADA Value, which is the value system that our lenders use. The price you were offered was 20% below our already low online advertised price, which would not have been offered to anyone else. Again, we truly appreciate your business and wish you the best moving forward.

Feb 02, 2018 -

jennriddle responded

Nada value is no higher than $7000. Nice try. It has 270000 miles on it not 27k!!! You ripped us of and we are pursuing it!

Feb 02, 2018 -

jennriddle responded

I do thank you for your response though. Your own words just solidified our case that your company charged us nearly double the highest price. But yet you supposedly gave us a 25% discount. Again extremely unethical and price gouging At its finest. I would suggest you reevaluate the information you entered to determine the retail value. And what exactly happened to our son stereo that you advertised wasn’t it?

January 27, 2018

Great, Easy Experience! We came in looking for a good deal on a truck and a fair trade-in value for our diesel. We found it so easily here! Adam directed us immediately to th More

by Flanneryd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sinclair
November 29, 2017

Great service, very friendly I personally had Adam. He was very helpful and really payed my options out for me, then once I choose my car he helped fix any issues I had More

by Emilio Gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sinclair
November 19, 2017

Quick, painless, easy to work with T.J was helpful, and explained some of the terminology that was new to me. There was no pressure, and even though I was pretty sure I wanted the car More

by bixby, b. 2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Gomez, TJ Gomez
November 15, 2017

It was a good place to shop for my car TJ Gomez was such a helpful salesman. It was my first time financing a car and he answered all my questions. Bart’s was a good place to shop , the vib More

by Nafateria01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Gomez