Beau Townsend Nissan

Leased new ariya after looking forever. They were courteous, kind, straight to the point, and the best dealership I worked with in years. I will be sure to ask for Shaun the next time I’m They were courteous, kind, straight to the point, and the best dealership I worked with in years. I will be sure to ask for Shaun the next time I’m in. Thanks! More

Great Experience! ! Everything went very well. Everyone was very kind, courteous, timely and left with a smile on my face. Doug and Helen did a great job with the sal ! Everything went very well. Everyone was very kind, courteous, timely and left with a smile on my face. Doug and Helen did a great job with the sale and my paperwork. More

Easy place to get a car. Larry was great to work with in helping to match my wife and I to our new car. Larry was great to work with in helping to match my wife and I to our new car. More

Very responsive polite although we were unable to find the right auto I would work with them in the future if needed . the right auto I would work with them in the future if needed . More

Sold my wife an extended warranty, wheel bearing went out. We called the service department, they said 2 weeks until they could get it in. Wife uses car for work, 2 weeks is unacceptable. They wouldn't o out. We called the service department, they said 2 weeks until they could get it in. Wife uses car for work, 2 weeks is unacceptable. They wouldn't offer us a loaner car or offer to pay for the rental car with the extended warranty. The wife bought tires from them at her last oil change. They promised her free tire rotation. At the last call for oil change they asked her if she wanted a tire rotation. She mentioned the free rotation, they told her they dont offer free rotation ever. These people lie to make sales. They sell you worthless warranties and services. I will never purchase another vehicle from them. Avoid the extended warranty at all cost. They wont honor it. More

Service Department The service department went above and beyond when I took my car in for service . I couldn’t be happier with the treatment and service I received! The service department went above and beyond when I took my car in for service . I couldn’t be happier with the treatment and service I received! More

Satisfied customer Our 1st encounter was by internet. I was contacted and invited to come in by Alex. He sent a link to see inventory. We went that night and meet the sa Our 1st encounter was by internet. I was contacted and invited to come in by Alex. He sent a link to see inventory. We went that night and meet the sales manager and Greg Gibson. Both gentlemen were friendly and very helpful. Greg was excited about his trucks and knowledgeable. His easy caring demeanor sold us. We had been truck shopping for several weeks and no salesperson had the supportive caring attitude we got from Greg. We left that evening truck owners. Thank you all. More

TERRIBLE CUSTOMER SERVICE I scheduled an application to get a minor problem fixed. The service attendant appeared to be annoyed by my questions and then became rude and disresp I scheduled an application to get a minor problem fixed. The service attendant appeared to be annoyed by my questions and then became rude and disrespectful. I wanted to make sure that he wouldn't be working on my car and he stated "once I get done, nobody here will work on it" and returned with the Service Manager. The Service Manager attempted to resolve the situation (I told him i had past issues w/service). He was told that I had purchased several cars there (2007/2011) the car I purchased in 2007-someone stole several 12 packs of toilet paper from the trunk while being serviced. He suggested that was untrue and then responded " if you're not happy with our service you can go somewhere else because we're the #2 Beau Townsend store but we can't please everybody". The GM was made aware of this situation. I plan to notify the corporate office, as well. Angela Cooper RN, MSN More

Car shopping made easy! I recently purchased a vehicle from Beau Townsend Nissan and am beyond expressed with my experience! I had the privilege of working with Jeff Cooley, I recently purchased a vehicle from Beau Townsend Nissan and am beyond expressed with my experience! I had the privilege of working with Jeff Cooley, who was professional, proficient, and passionate about his job and customer service! From the moment I arrived to the dealership I was welcomed and ensured that I was valued customers! I LOVE MY NEW CAR!!!! I highly recommend this dealership for everyone who wants a great vehicle and total experience! More

Exceptional Customer Care I always buy Nissans. My current Nissan Altima is 15 years old and has 175,000 miles on it. Needless to say, I am in need of a new car. I began wit I always buy Nissans. My current Nissan Altima is 15 years old and has 175,000 miles on it. Needless to say, I am in need of a new car. I began with my search with TrueCar. I found an 2016 Nissan Rogue at Beau Townsend Nissan. After communicating with Jeanine I submitted a credit application to purchase. My credit score was not the strongest, upon finding out that the credit score was weak, I expected to get the "weak credit run-around", you know the routine. When a person's credit score is not stellar, the staff starts to avoid you, because they realize this will not be an easy sale. The staff at Beau Townsend remained professional, and advocated for my purchase. More