Beau Townsend Nissan

Beau Townsend Nissan
1050 West National Road
Vandalia, Ohio 45377
(937) 898-6200

Manufacturer: Nissan


Most Reviewed Employees
Clyde Mason Clyde Mason
New Car Sales Manager
Helen Smith Helen Smith
Finance Manager
Damon Smith Damon Smith
Sales Consultant
Johnny Gibson Johnny Gibson
Sales Consultant
Corey Jones Corey Jones
Finance Manager
Jason Shellenberger Jason Shellenberger
Sales Consultant
Matt Badger Matt Badger
Sales Consultant
Mike Meyers Mike Meyers
Sales Consultant
Charlie White Charlie White
Sales Consultant
Anthony Dell'Aria Anthony Dell'Aria
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Laptop Computers
Parts Store
Pet Friendly
Television
Vending Machines


Twenty-Four Month Rating: 4.4/5
51 Reviews
Beau Townsend Nissan

Overall Score: 4.5 Star Rating4.4



About Beau Townsend Nissan
Certified: Beau Townsend Nissan
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Beau Townsend Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


Jessash2@aol.com
5/15/2012 1:46:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Corey Jones, Clyde Mason

My Review of Beau Townsend Nissan:
We were in negative equity situation and they worked with us and gave us a great deal. Also worked work Patrick Brunswick on this deal .

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chance855
5/7/2012 8:54:51 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Shellenberger

My Review of Beau Townsend Nissan:
Now that we've owned the car for three months I can write this.
Jason was as honest as a car salesman can be. BT Nissan's pricing and negotiations were non-confrontational.
As for the car, a 2012 Rouge. Not one reason to take it in for some sort of repair or adjustment. Have never before been able to say that, and I've purchased new Chevy's, Buick's, Dodge's (never again) and Honda's.

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ajmagoto5
5/1/2012 3:31:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Badger

My Review of Beau Townsend Nissan:
My salesman got me what I wanted, at the price I wanted, and when I wanted it! I went into this experience with an open mind, because I wasn't positive I would buy, since it would be in addition to the SUV I already own. Matt made the trip from Greenville worth it!

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z1rclark
4/30/2012 9:23:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Corey Jones, Clyde Mason, Mike Meyers

My Review of Beau Townsend Nissan:
We are return customers, have always had a great experience with Beau Townsend Nissan and all the employees we have encountered. Very professional and accomodating! Overall extremely satisfied!!!

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mindyloucat
4/29/2012 3:32:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Patrick Brunswick Jr.

My Review of Beau Townsend Nissan:
I noticed an add in the Dayton Daily News for a 2011 Nissan Murano. I went to Beau Townsend and was greeted by Patrick Brunswick Jr. He listened carefully to my needs and then directed me to the vehicle that I had noticed in the paper. We test drove the vehicle and then completed the sale. Mr. Brunswick was professional, thorough, and even followed-up with me the following day to make sure that I didn't have any questions about my new car! It was a very positive and enjoyable experience.

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Normandjean6
4/12/2012 9:05:16 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Corey Jones, Charlie White

My Review of Beau Townsend Nissan:
We were not pushed into buying a particular car, Mr White listened to each of our concerns and responded with suggestions. Mr Jones went out of his way to find a better deal after we signed all the documents. Thanks to him we will save an extra $250.

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kellienoel
4/4/2012 2:18:41 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Clyde Mason, Damon Smith

My Review of Beau Townsend Nissan:
Getting a new car is usually a stressful and frustrating experience, but I was pleased with my experience here. I worked with Clyde, Robert, and Damon and they were all very friendly and had great customer service. I did not feel pressured and they made me laugh. I would recommend this dealership to my family and friends :)

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dwtumby
4/2/2012 9:41:27 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Clyde Mason, Damon Smith

My Review of Beau Townsend Nissan:
Damon and Clyde were very easy to work with and provided the best price upfront. We checked with two other Nissan dealerships in the area and they could not come close. We were very satisfied with the entire process of purchasing a new car; they even stayed two hours late to finish our purchase on a Friday.

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shawnea
4/1/2012 8:49:13 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Badger

My Review of Beau Townsend Nissan:
I had a very good experience with Matt. I knew what model I was looking for and Matt ask and answered my questions to satisfaction. Matt made me feel very comfortable and it was easy to communicate my wants and needs. I've purchased a 2004 Ford Mustang some years ago from the Ford side of your dealership. Shawn

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Lisa Combs
4/1/2012 5:00:44 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Dell'Aria, Corey Jones

My Review of Beau Townsend Nissan:
My ratings are for Anthony and Corey. Anthony was awesome....very pleasant, patient, low pressure and informative. He answered all of our questions and seemed sincerely concerned that we know all of our options for the car so that we would be satisfied. He was also very open and forthright with his answers to questions about the financing options. When we finally managed to get the financial details worked out, Corey was great too....very pleasant, very honest, very forthright.

HOWEVER....There was another man involved in the "write up" of the estimated deal and financing options whose name I don't remember (and interestingly whose picture doesn't appear on any of the name links above) but I believe he was the new car sales manager. He was extremely rude and high pressure in his approach to us. He was the sterotypical guy that gives the "car salesman" a bad rap. Honestly, if it hadn't been for Anthony's great attitude, we would've walked out after this other guy got involved in the whole thing. He kept only offering financing options that involved money down, even though we knew there were 0% down options. He was sarcastic and condescending. As soon as he got involved, the process of purchasing a car ground to a halt and we ended up waiting and waiting around for hours. It was only when I insisted that this other man include the breakdown of ALL financing options did he finally return with the requested information. I felt like we got the "good cop/bad cop" routine, which was very insulting. Because of the bad feeling that this left us with, we seriously considered returning the next day and canceling the transaction.
The dealership should be aware of the negative impression this gentleman leaves with customers. It was sufficiently negative that I would hesitate to purchase my next car at this dealership, even despite my positive experiences with Anthony and Corey.

I am very pleased with my Altima coupe, and will definitely keep Nissan in mind for future car purchases, but the jury is still out on whether or not I would return to this particular dealership as long as this other man is involved in the purchasing process.

Lisa Combs

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