Beck Chrysler Dodge Jeep RAM

Thank you Always pleasant to deal with. Like that they came to pick me up when car was finished. Like that they explain everything they have done. Always pleasant to deal with. Like that they came to pick me up when car was finished. Like that they explain everything they have done. More

Quick,friendly service. I called for a oil change appointment and the appointment was made for the next day.When I arrived,my Dodge was taken in for service and I was in/out I called for a oil change appointment and the appointment was made for the next day.When I arrived,my Dodge was taken in for service and I was in/out within an hour. More

out standing service great customer service great prices ill be a customer for life I also will be bringing my mini van in for service soon also great people great customer service great prices ill be a customer for life I also will be bringing my mini van in for service soon also great people More

Not really forthright in their business. I think that they saw me as an easy mark because I am a senior citizen. I got hooked into paying $499 to transfer a "Lifetime" service plan yet I fin I think that they saw me as an easy mark because I am a senior citizen. I got hooked into paying $499 to transfer a "Lifetime" service plan yet I find out after the fact that according to Dodge, there is NO fee for transferring an existing service plan and my buyers order does not reflect the charge anywhere. The finance manager simply rolled it into the price of the truck. I further suspect that the "lifetime" plan that I agreed to is about to end, less than 2 weeks after I bought my vehicle. Someone is misleading me here, either the lady at the Service plan administrator that said there is NO fee to transfer an existing service plan, OR the dealership sold me a LIFETIME service plan for the vehicle that they likely cannot provide and hid the the fact that I paid for it. More

Terrible! They could've sold a car today!! I came there to buy. Instead, I was treated rudely and instead of discussing the price with me, they said they neede They could've sold a car today!! I came there to buy. Instead, I was treated rudely and instead of discussing the price with me, they said they needed a credit app before they would discuss the price. Oldest trick in the book. Mark was arrogant and rude. Don't buy here! More

wanting to bill under warranty Have a list of small issues with ram truck been saving them to take all in at once no big items small mostly cosmetic. Because I did not purchase veh Have a list of small issues with ram truck been saving them to take all in at once no big items small mostly cosmetic. Because I did not purchase vehicle from them the service writer had to check with quote his (boss) Im assuming the service manager I asked why he stated because I did not buy it from them. I asked why that would make a difference its a Ram under warranty basic warranty I may add. He stated because! Hey then told me since its a laundry list of items they would take care of it but if they where unable to verify the problems there would be a few hours labor for diagnostics! I then stated why would I have to pay to have something diagnosed that you could see and I can show you he said because if they can not verify them they CHARGE! I also need a new rear bumper on my truck not under warranty of course he just laughed. I then asked to speak to the service manager he stated he was in a meeting it escalated from there! I called Chrysler themselves they opened a case on it and of course verified while under basic warranty there is NO deductible or diagnostics fees EVER! They also recommended taking it to another dealership if you have any problems with them I would suggest calling Chrysler quick and simple and friendly here is there phone number. Customer Satisfaction Is Our Number One Priority! Answer ID 24288 | Published 08/21/2014 11:11 AM | Updated 04/27/2016 04:59 PM How does FCA US LLC resolve problems with your vehicle? If you are considering Lemon Law to have your vehicle issue resolved, we want to help. FCA US LLC is committed to ensuring all of our customers have a positive ownership experience from the moment they purchase their vehicle. Your satisfaction is our number one priority and there are a few things to consider before pursuing actions associated with Lemon Laws. If you are having a vehicle or service-related concern, we are here to help you. Please follow the steps below to ensure the quickest resolution. Step 1: Discuss your concern with the Sales Representative or Service Manager at your selling or servicing dealership. Step 2: If your dealership is unable to resolve your concern, contact the FCA US Customer Care Center: Chrysler (800-247-9753) 800-Chrysler More

Super happy! The GM and John were just great to work with!! They took the time even though it was almost closing time. The purchase went so smoothly from picking The GM and John were just great to work with!! They took the time even though it was almost closing time. The purchase went so smoothly from picking out the car to writing up the paperwork! Was worth the hour drive! Super happy! More

Happy, Happy, Happy We are about to go on a three to four thousand mile journey, and we are thankful your representative pointed out different items that needed service. We are about to go on a three to four thousand mile journey, and we are thankful your representative pointed out different items that needed service. I feel safe that we have a vehicle that shouldn't break down. I have been dealing with Beck for quite some time now, and have always been satisfies. More

Purchase of 2013 Chevrolet Silverado 4x4 Great experience. The best part was working with Alex on this deal. He went above and beyond the call to help us with this purchase. The people at Bec Great experience. The best part was working with Alex on this deal. He went above and beyond the call to help us with this purchase. The people at Becks are very professional and friendly. We were very pleased with the results. This is the second vehicle we have purchased from them and each time its been great. Ask for Alex, you can't go wrong. More

Recall I made an appt. on line to have my 2007 Jeep serviced and a recall performed. Luckily I called prior to the appt. time and found out there was no app I made an appt. on line to have my 2007 Jeep serviced and a recall performed. Luckily I called prior to the appt. time and found out there was no appt. scheduled. Justin did make me an appt. for the same day, and completed the work on time. Why is it Beck Chevy gives you a free car wash with service and Beck Chrysler doesn't? More