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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.7
168 Reviews

168 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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April 27, 2024

Second time visit due to working in the area. Beck was easy to schedule with and did a good job getting me in and out so I could get back to work. More

by clhaggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

I drove to the service department because my 2019 Dodge Ram had possible damage to the differential. I was greeted by Service Advisor Justin Shockley, who checked and verified my vehicle was still under w More

by karatecove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Shockley - Service Advisor
April 25, 2024

Wait time was very short and they did what I asked and I was pleased with the service More

by SANDRARAULERSON
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Service was great - they are very busy so the estimated time for job completion is not accurate- suggest they give longer wait time. More

by libby5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

It was very welcoming, friendly treated me like Family . The experience was very good . And got a free car wash it was very nice More

by rgatordad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Demming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hi Richard! Thanks for the 5-star review! We appreciate your business!

April 21, 2024

They took good care of me and my suv. The y explain what I needed and why I needed it . More

by DALLASFN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello John, Thank you so much for sharing your experience! We place a great deal of importance on providing our customers with exceptional service. Thanks for letting us know that we did that for you! See you next time!

April 20, 2024

Very pleasant and did the work fast . I was very pleased with the work they did. More

by dianebodine126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Demming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Diane, Thanks for your 5-star review! We're happy that you were pleased with your experience and we appreciate you taking the time to share with us and our community. We'll see you on your next visit!

April 18, 2024

My first experience with Beck was for service on my 2019 Wrangler Rubicon and I’ll definitely be back. I also have a 2022 Gladiator and we’re going to be bringing both to Beck from now on. More

by j.licki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hi Jonathan, Awesome! We appreciate the opportunity you've given us by placing your vehicle care in our hands. Thanks for your trust in us and your business. Welcome to our Beck family!

April 17, 2024

dealer installed recalled parts and charged me $5700 but should be free based on VIP summary report that was left in my vehicle. I will be filing BBB and consumer reports and try to recoup labor that shoul More

by rick.rivera09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dowling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Beck Chrysler Dodge Jeep RAM responded

Hello Mr. Rivera, Thank you for your email response. After discussing this matter with my Assistant Service Manager, Justin Dowling, I encourage you to contact him to further address your concerns. He can be reached at (386) 328-8863 or via email at justindowling@beckchrysler.com

April 14, 2024

Great customer service. It was easy to call in and obtain an appointment for service. More

by thedaytonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Demming
4.0
This rating includes all reviews, with more weight given to recent reviews.
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