Beck & Masten Buick GMC North

This is personally my 6th vehicle purchase from Beck and Masten since 2005 and my family's 12 vehicle purchse since 2005. The experience at Beck and Masten is like no other dealer in town. They give you t Masten since 2005 and my family's 12 vehicle purchse since 2005. The experience at Beck and Masten is like no other dealer in town. They give you the best price and do not pressure you to buy. Spending time at Beck and Masten to buy a vehicle is like spending time with friends. There is no other dealer in town that I would even consider buying a vehicle from because of the outstanding service I receive when I go to Beck and Masten. More

Two of our vehicles have been purchased from this dealership and are serviced there as well. From the Purchase to the scheduled maintenance, I have never had any problems with the staff here. Mr. H dealership and are serviced there as well. From the Purchase to the scheduled maintenance, I have never had any problems with the staff here. Mr. Hadley is one of the most knowlegable salesmen I encountered while searching for a vehicle. He knew every thing about each vehicle and it's competing vehicles and was very helpful in deciding which options and features were going to best suit our family. He was diligent in locating the specific model we decided on and kept us updated on the progress of the dealer transfer. When it came time to negotiate the deal, it was rediculously easy. I was in shock at how easy the transaction took place. So now I have this GREAT new vehicle right? Well, so it's got to get it's oil changed and little things happen here and there so we have to spend some time in the Service area. Well, at other dealerships, you NEVER see your sales person again. They are on to the next one and wouldn't recognize you if you ran over them in your new vehicle. WELL, THAT does not happen here. Mr. Hadley is always there to see how things are going, ask you how the kids are and emails you on your birthday. Now that's something that you don't encounter every day. And the service crew.....Top Notch. Friendly, helpful and quick. You are in, out and on your way. Other dealerships may have fancy coffee, gourmet snacks, flat screen tv's in their service areas....that's great, but it doesn't take the place of dedicated, loyal, friendly and helpful staff. The staff takes service seriously and are top notch at providing it. They take care of you like family. More

I am on my 3rd truck from B&M and will get my fourth when needed. I have worked with Parrish, Gary & Dusty (in used cars) these guy are no BS truthfull and honest in and out they do it all. great people to needed. I have worked with Parrish, Gary & Dusty (in used cars) these guy are no BS truthfull and honest in and out they do it all. great people to deal with!! best price upfront without asking or dealing More

This past weekend, my husband and I visited your dealership for the first time, and I can assure you in the future when we need a new car, we will be coming back. I first of all, HATE car shopping, dealership for the first time, and I can assure you in the future when we need a new car, we will be coming back. I first of all, HATE car shopping, no offense but sales guys can be quite annoying! We lucked out, Tank and my husband had spoken a few days prior to our arrival and from the get go I knew he was going to be different. He wasn't pushy, he had us laughing the whole time, and best part he wasn't saying buy this buy this buy this he truly was there to take care of us and our needs. He wanted to get us in the car that we wanted, and he did just that. I can honestly say we bought a car, from your dealership because of Thomas Clark. We appreciate him diligently working with the finance guys and getting us to a monthly payment we could afford, and a great deal on our Yukon. We also appreciate the finance guys and working with us as well. I don't know what more to say, other than thank you for by far the BEST car buying experience I have ever been through. Again, a special thank you to Tank for taking care of us...I promise I will spread the word for any friends/family to come see you for their next car buying experience, because I know they wouldn't be disappointed. More

Had a water pump replaced, they mixed dexcool with the green antifreeze in the car, and it clogged the radiator, and overheated the engine, then told me for $1300 they would replace the obstructed radiato green antifreeze in the car, and it clogged the radiator, and overheated the engine, then told me for $1300 they would replace the obstructed radiator. And for $2400 they would replace the warped head and head gasket. Independent mechanic, flushed out (twice), to remove dexcool sludge from radiator, and checked engine and found no damage,(lucky for me). More

Let me first start off with some advice. NEVER take your vehicle to this collision center. It took 2 weeks and 2 days to finally get my truck fixed(door lock repair and door dent repair) then when I go to p vehicle to this collision center. It took 2 weeks and 2 days to finally get my truck fixed(door lock repair and door dent repair) then when I go to pick it up I have a dent and two huge scratches on the side of my bumper. Fred is a very shady individual and completely denied that his guys did the scratching even after looking at the adjuster's pictures taken prior to repairs. More

We were very happy with the experience at Beck and Masten. my wife hates to go car shopping and is very un willing to go . I set up a metting with Shane on the internet we met on Sat. at noon and we w Masten. my wife hates to go car shopping and is very un willing to go . I set up a metting with Shane on the internet we met on Sat. at noon and we were in our new truck by Three My wife said that this was great not bad at all Thank again Shane.. More

We have 2 GMC vehicles that come in for regular maintenance & oil changes and when other minor boo boo's happen. My husband does not have time to deal with these kinds of daily nonsenses. So, I g maintenance & oil changes and when other minor boo boo's happen. My husband does not have time to deal with these kinds of daily nonsenses. So, I get to learn more about the innards of a car than I ever needed to know. Every single person that works there is outstandingly accomidating, professional AND HAPPY TO BE there! They don't turn over their people, so you have the same great people each time you are there. They take the time to explain everythying they are doing, why they need to do something a particular way and how much it will cost....and then the do it and it's done and you don't have to worry about a thing. They don't tell you what you should have done or why someone else messed it up or why did you let it get to be this bad???? You get "Yes, Mrs. Smith, we will take care of that for you, no problem." It's no worries at Beck & Masten. They can do it all........ More