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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,378 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,378 reviews

December 22, 2016

First visit The people very polite. Place is super clean. Every one treats you with the up most respect, you do not even want to leave. Great More

by Rm576892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Powell
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Dear Rm576892, We are pleased to hear about your experience here with us thank you for taking the time to leave us a review! Willy Aramayo Client Relations Manager

December 21, 2016

Excellent! Jay went above and beyond to get the car I want before the end of year. This is my third purchase with Jay Lee and there will be fourth in the future. More

by MB123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you MB123, It is our please and we are happy to hear Jay continues to provide you with great service! Reach out if there is anything else we can assist you with. Willy Aramayo Client Relations Manager

December 20, 2016

Great roadside service Roadside service came and fixed my flat tire and dealer service changed to new tire in 2hours. Great service. Service dept. from dealer changed More

by Redbrian67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Dear Redbrian67, We are sorry to hear you had a flat tire, but happy that we can assist you quickly. Thank you very much for your feedback. Kind Regards, Willy Aramayo Client Relations Manager

December 19, 2016

CLA Purchase My salesperson, James Scott made the process seamless, He took care of everything prior to my coming in. James found me the exact car I had wanted. H More

by DMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James followed up with me after I took delivery to make sure everything was good.
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Hello DMM, We are happy to hear you had a seamless sales experience. It's great to know that James found the exact car you wanted and wish you the best of luck with it. Thank you, Willy Aramayo Client Relations Manager

December 18, 2016

Service Easy to make appointment by phone, service completed when promised, kept advised during process and comfortable wait area. Only difficulty was trying More

by SallyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Huling
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Dear SallyG, Thank you very much for your feedback. I will look into the online piece and hopefully make it easy to schedule. Kind Regards, Willy Aramayo Client Relations Manager

December 17, 2016

Purchased my 3 car from benzel busch The best mercedes benz dealer is this one right here! really reliable they make sure u leave driving you're dream car! Thanks for being a powerfull te More

by Coro11a9292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff acosta is the best thank you for youre service, Jeff Acosta
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Dear Coro11a9292, Thank you for your patronage! We are happy to know you are driving your dream cars. Sincerely, Willy Aramayo Client Relations Manager

December 12, 2016

First Time Customer...Customer for Life! Not even a month old and my brand new Mercedes was hit on the L.I.E. and required bodywork. A very close friend, who has been a loyal Benzel-Busch cus More

by C. Smith
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman, David Steinberg
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Dear C. Smith, Thank for being a customer for life! I will be more than happy to pass along the message to Chris and David. Please also thank your friend for recommending us! Sincerely, Willy Aramayo Client Relations Manager

December 09, 2016

Great experience Mark was an amazing sales rep, I would recommend him to anyone. It was seriously the best car buying experience I have ever had. Thanks More

by taralorusso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kochaniec
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Hello Taralorusso, Thank you for recommending Mark. We are happy to hear that he was show you the best car buying experience. Thanks, Willy Aramayo Client Relations Manager

December 08, 2016

Satisfactory My recent visit was satisfactory under service advisor, Min Kim. He was able to guide me throughout the Service/Loaner process while maintaining excep More

by Liborioflores9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Min Kim
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Hi Liborioflores9, We are happy you received the exceptional service you truly receive. Thanks, Willy Aramayo Client Relations Manager

December 06, 2016

Frank Armando takes excellent care of his customers. He explained what was wrong with my car in simple terms, so I could understand it. He was very courteous and overall pleasant. He made my experience More

by Teri Criscione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Dec 06, 2016 -

Benzel-Busch Motor Car responded

Hello Teri Criscione, We are happy to hear that you had an easy experience with Frank Armando. Thank you for your comments. Sincerely, Willy Aramayo Client Relations Manager

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