I ordered s Ford F350 from Chris Nunley at Bickford Ford last fall and took delivery on 2/4/16. The entire process from ordering to taking delivery went flawlessly and on time. Michael patiently and completely explained the many features to me of this truck.,.and there are many! I also broke habit and purchased an extended warranty because of a believable and understandable explanation of its terms by Teresa. I also visited the parts department for floor mats and received excellent help there as well. I have been in the retail business for 41 years and know the challenges of getting all staff to strive for customer service excellence and can say that each of the five people at Bickford that helped me did a five star job! I have purchased 26 cars/trucks over the years including Toyota, Lexas, Honda, Volvo, Mercedes and Porsche and rank Bickford right at the top in customer experince in my case. This review may sound like I have a relative or other close connection to someone working there. I do not, but just received the kind of service one hopes for and that deserves recognition as such!
I Recommend This Dealer:
Chris Nunley, Teresa Swain, Michael Holden, Both dtaff in Parts (salespetson#75)
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