Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs MINI
Naperville, IL
712 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 24, 2025
The service department at Bill Jacobs Mini is top notch.
Scheduling is very straightforward and you get to talk to a real person right away. I am always excited when I learn that Mitch Shefveland will be ou
More
by Steven McGee
Employees Worked With
Mitchell Shefveland
November 24, 2025
Elgan was an excellent and knowledgeable salesperson, and
Ali showed me all the bells and whistles! Great team and buying experience!
More
by samlaf
November 09, 2025
I purchased my Mini in 2016, which is when I first met my
service expert, Mitchell Shefveland. Since then, Mitchell has been instrumental in making sure my Mini Cooper runs at its best. He’s professional, kn
More
by drnrunning
Employees Worked With
Mitchell Shefveland
Photos & Amenities
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Television
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Free Loaner Cars
- Free WiFi
- Laptop Computers
- Vending Machines
- I-Pads
