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Bill Utter Ford

Denton, TX

4.9
3,997 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 3,997 reviews

May 23, 2024

Everyone was great. Jacob Mooney, Claire and Denise have all been very helpful and nice to work with. More

by Bcorn2006
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Have used this dealership several times for both work vehicle and personal vehicle!! The service advisors have always been very polite and attentive!! Ms. Megan my service advisor today was great!!!! More

by BIDNIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Bill Utter Ford responded

We're delighted to know that you've had multiple positive experiences with us at Bill Utter Ford! It's great to see your shout-out for Megan and our friendly cashier. We appreciate the support, thank you!

May 17, 2024

2020 Escape in for service. Windshield bottle left empty, I’m not even sure the oil got changed. Found the hose to the drivers side windshield spray nozzle had fallen off. It t More

by jbkbrand1jbkbrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Monica Utter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Alonzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Bill Utter Ford responded

Thank you for bring this to our attention. We greatly appreciate the opportunity to address your concerns and Service Director, Patrick Nixon, is eager to continue this conversation and ensure that your experience is nothing less than completely satisfactory. Please don't hesitate to call Patrick at 940-321-7411 whenever you need direct assistance. Your satisfaction is our top priority!

May 16, 2024

Just had 100,000 mile service on my Ford F-150 at Bill Utter Ford in Corinth. Megan the service manager was very professional and considerate! And the work was done quickly. If I ever decide to replace m More

by Radioactive48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Bill Utter Ford responded

We're so glad to know that Megan and our team at Bill Utter Ford provided you with efficient, professional service for your F-150. We appreciate the support and look forward to assisting you in any future vehicle needs!

May 16, 2024

Courteous and professional service Rep. did all needed work to get me out in a timely manner. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Bill Utter Ford responded

Peter, thank you for leaving Bill Utter Ford a five-star review! We are thrilled to see this feedback and look forward to assisting you down the road.

May 15, 2024

Service advisor and staff gave me courteous and efficient service. All work done sooner than promised! More

by darhays48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford was able to provide you with efficient service and get your work done ahead of schedule. Thanks for the positive feedback!

May 14, 2024

Everything fixed well and on time Omer kept me well informed and on time. Great job More

by Wpschroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Bill Utter Ford responded

Thanks for choosing Bill Utter Ford. We're glad your service went smoothly - Omer and our team look forward to seeing you down the road!

May 14, 2024

Daryl really took care of me as a first time buyer and did great explaining how everything goes. More

by daija.mccall96
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryn Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Bill Utter Ford responded

Daija, we are so glad that Daryl took excellent care of you and ensured your first buying experience was five-star worthy! Thank you for your business and welcome to the Bill Utter Ford family!

May 14, 2024

Great work and service department Joey was my service advisor and did a great job More

by Chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Bill Utter Ford responded

Chandler, we're delighted to know your service experience with Joey was a positive one! Thanks for choosing Bill Utter Ford.

May 14, 2024

Really good job and good people pretty quick on doing the job and cleaned my truck More

by Gwbuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Bill Utter Ford responded

We really appreciate you taking the time to leave Bill Utter Ford this awesome review, thank you!

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