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Bill Walsh GM Superstore
Ottawa, IL
20 Reviews
Experience unmatched service at The Bill Walsh Superstore, honored with the Dealer Apex Customer Satisfaction Award in LaSalle County for 10 years. Browse our superior collection of new and used vehicles. Stay tuned for special deals. Customer satisfaction is our core commitment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 20 reviews
April 27, 2024
Great, efficient service from Jeremey Torres in the purchase of my new 2024 Chevy Trailblazer. purchase of my new 2024 Chevy Trailblazer. More
by Brianne L.
Employees Worked With
Helpful March 26, 2024
Erica is the best! She always gets back to you with an answer. She is the reason why I purchased my vehicle. She always gets back to you with an answer. She is the reason why I purchased my vehicle. More
by ckjlaw
March 04, 2024
Jeremy at Bill Walsh GM was great from the start. Helped the entire way through the buying process and even after the truck was purchased. He made sure everything was clear and exactly how I wanted i Helped the entire way through the buying process and even after the truck was purchased. He made sure everything was clear and exactly how I wanted it. Great customer service! More
by brlracer56
Employees Worked With
January 23, 2024
Great communication and follow up on a truck I was interested in buying, came in quick negotiation with Jeremy and drove off with a great truck at a fair price. interested in buying, came in quick negotiation with Jeremy and drove off with a great truck at a fair price. More
by Junior Mags
Employees Worked With
May 08, 2023
Absolutely incredible experience. I want to give out a shout out to the used sales rep and the used car managers. I bought a vehicle at an extremely fair price, got a solid deal on my I want to give out a shout out to the used sales rep and the used car managers. I bought a vehicle at an extremely fair price, got a solid deal on my trade in, and was treated with respect and professionalism the entire time. I have been to dozens of dealers looking for this same car and had to deal with pricing games, hassles, nickel and diming, high pressure, etc. etc. Exactly what you would expect in today's market. However this was never the case here -- they did not play pricing games with me and were very honest from the get go. I do not understand the poor reviews but I assume they come from people that either have zero credit to no credit and were denied a loan. That's not one the dealership but on the bank. This place is no frills but all the staff are fair, friendly, professional, and most importantly do NOT PLAY GAMES or treat you like a fool. Highly recommend to anyone who wants an honest and low pressure purchasing experience. Thanks to the entire team! More
by maxsay2056
Employees Worked With
Mike Bannos
March 17, 2023
The staff is very friendly, very helpful, very knowledgeable and closed my deal in less then two hours!! No price gouging no haggling just a good old fashioned car deal! Thank you very much!! knowledgeable and closed my deal in less then two hours!! No price gouging no haggling just a good old fashioned car deal! Thank you very much!! More
by Ruth.filippi
Employees Worked With
Jeremy Torres
May 16, 2021
I would not recommend! When trying to make a deal over the phone I could not get a price. The price on the internet kept changing and they would not honor the lesser price. I needed a gooseneck hitch, a b the phone I could not get a price. The price on the internet kept changing and they would not honor the lesser price. I needed a gooseneck hitch, a bedliner, and small dent fix and they had to farm out everything. That right there make me wonder if they are going to farm out warranty claims. The sales man did not even know what a gooseneck hitch was. More
by Sfoxz99
Employees Worked With
Zach
March 21, 2018
Great Experience Jeremy T was our car salesman, and we had a wonderful experience buying a car from them. He was not pushy (we had been to a couple places that were be Jeremy T was our car salesman, and we had a wonderful experience buying a car from them. He was not pushy (we had been to a couple places that were beforehand), and he did everything he could to help us out. We love our vehicle, but you can honestly find a vehicle you love anywhere. What will keep us coming back was the excellent customer service Jeremy exhibited. Finding a car salesman like him is equivalent to finding a needle in a haystack. More
by MWTS
Employees Worked With
Jeremy Torres
December 14, 2017
Engine This dealership will do whatever they can to get you to buy a car but if anything happens to it(even if its nothing you did) your screwed on it. I bo This dealership will do whatever they can to get you to buy a car but if anything happens to it(even if its nothing you did) your screwed on it. I bought a car with under 65k miles from them. Not even a year later, Slamming into gear, exhaust leak. More
by AndrewsR
Employees Worked With
Unknown
