I called for a used vehicle (Chevrolet Camaro Convertible). I am from Michigan and the only reason I drove to Illinois was because of the price and the specific color (Yellow) I wanted which I couldn't find in Michigan. Besides the price of the car, everything was very poor. I told him to give at least $50-100 off $28000 just for the gas to drive back and forth, but I was denied. Well, he told be he will give me a full gas tank. Now, he had a big advantage knowing I drove 300 miles all the way from Michigan and I wouldn't return without the car. He gave me 1/2 a tank and NO floor mat and the boot cover was missing. Very poor customer service and worst dealership I have ever dealt.

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I called the Bill Walsh dealership about a used Cadillac for sale. I made them an offer that was 4% below the asking price. Jason went to the manager with the offer and his manager said that if I want the car I have to pay full price. Jason also told me that someone else had made an offer for the asking price so if I wanted the car I needed to give them the full price right now. I declined and within the next hour the price of the car on the website was raised by $1000.00. I guess that other offer was some phantom buyer.

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Called to ask about a vehicle, and maybe a possible sale. He was short with me, and I said I sent a email he says 'ok'. When I asked about the trucks condition he plainly said ' the trucks fine' I then asked about dents, he said there's none, but I can see one on the bumper from the pictures, but he didnt tell me that.. I'm 4 hrs away and we couldn't work out a price over the phone so I could bring a check when I came, because I didn't want to drive back and fourth. Mr Lane kept asking me for my banks fax number so he could fax them a bill of sale. But would not tell me what all was going to be on the bill of sale, nor how much. I was very dispointed because I liked this truck a lot but I'm forced to go somewhere else now. I gave the rating I gave it becuase of this phone call. I don't think that the whole dealership is bad. Just though he was rude.

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This is our 5 car purchased from Bill Walsh. We usually deal with Jim Patterson. Michael Zielke was outstanding and did a great job taking time with my husband and I along with our 3 children. I will continue to refer business your way. We wouldn't purchase a car from anywhere else!!

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