Read Reviews Boardwalk Ferrari Maserati of Plano

Boardwalk Ferrari Maserati of Plano

Boardwalk Ferrari Maserati of Plano

6300 International Pkwy
Plano, Texas 75093


Sales: (866) 259-5657
Service: (972) 447-5200
Parts: (972) 447-5200

Boardwalk Ferrari Maserati of Plano
Manufacturers: Ferrari, Maserati

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.9

24-Month Rating

based on 106 reviews

5.0

5.0 out of 5

109 lifetime reviews

Boardwalk Ferrari Maserati of Plano

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Certified: Boardwalk Ferrari Maserati of Plano

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Boardwalk Ferrari Maserati of Plano has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Boardwalk Ferrari Maserati of Plano

Boardwalk Ferrari is committed to the Ferrari performance legacy. With a championship Ferrari Challenge team, rallies, concours shows and lifestyle events, Boardwalk provides its clients with Ferrari ownership experiences that are second to none.

Boardwalk Maserati is among the largest Maserati boutiques in the Southwest. Strategically positioned in one of the most robust markets in the U.S. for this Italian luxury carmaker.

As a member of Boardwalk Auto Group we cultivate a focus on top-flight performance. It's the driving force behind every nameplate we represent, every car we maintain, and every customer we have the privilege to serve. Performance. It's what we do.

Our Location

Sales/Showroom

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Cable TV
Drive-In Service Customer Lounge Area
Free WiFi Drive-In Service
Instant Financing Parts Store
Shuttle Service Television
Free Coffee Theater Room
Free Drinks

samlammd
5/11/2013 10:56:37 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian BenjaminBrian Benjamin
Enver KabaEnver Kaba
Lindsey RedfernLindsey Redfern
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boardwalk Ferrari Maserati of Plano:

I knew I was dealing with an amazing sales rep when Lindsey promptly responded to my email with a detailed point-by-point answer to all of my queries, which she did several times even going to the right person in the dealership to get the right answers. she was always friendly and responsive to all of my queries even asking me to ask her more questions to make sure that i was satisfied all the way through. i would highly recommend her if you are going to Boardwalk since she does not have the typical arrogance of some ferrari salesman. of course, you still have to buy a pre-owned one first to get a chance at buying a new one but that ritual will be explained to you if you don't know it already. she is amazing and she is the only salesperson you should go to for a ferrari in the dallas area!

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Response From: Boardwalk Ferrari Maserati of Plano
Added: 5/11/2013 12:14:17 PM

Congratulations on yourFerrari. Thank you for sharing your Boardwalk Ferrari experience and please let Lindsey Redfern, Brian Benjamin and Enver Kaba know anytime that we can be of further service to you. Have a wonderful weekend.

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wilfridorc
5/7/2013 11:35:19 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve FordhamSteve Fordham
Larry NeighborsLarry Neighbors
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Boardwalk Ferrari Maserati of Plano:

Extremely easy to schedule appointment. Guys coordinated with Audi dealership to get OEM part for my wife's Q5 and all were great to accommodate my requests. Extremely fast turnaround and delivery. Top notch service from Steve and everybody at Ferrari / Maserati. To this date, I cannot find anything bad to say about dealership or employees there. Excellent customer activities. Will be taking other cars for service as well.

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Response From: Boardwalk Ferrari Maserati of Plano
Added: 5/11/2013 12:15:54 PM

Thank you for sharing your service experience with Steve Fordham, and Larry Neighbors. Come by to hang out for some coffee anytime. We look forward to being of further service to you and have a great rest of your week.

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dannyn
5/6/2013 5:36:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ken MurphyKen Murphy
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of Boardwalk Ferrari Maserati of Plano:

Ken was very informative and helpful throughout the process, gave me great advice and more importantly after the sale, feel very satisfied with my purchase.

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Response From: Boardwalk Ferrari Maserati of Plano
Added: 5/11/2013 12:12:35 PM

Congratulations and thank you for sharing your Boardwalk Ferrari / Maserati experience on DealerRater. Please let Ken Murphy know anytime we can be of further service to you. Have a great rest of your week. We appreciate you.

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Mlott91
5/3/2013 12:19:34 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian BenjaminBrian Benjamin
Steve FordhamSteve Fordham
Enver KabaEnver Kaba
Lindsey RedfernLindsey Redfern
Shad WarrenShad Warren
  • Customer Service:

    N/A
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Boardwalk Ferrari Maserati of Plano:

I had a problem with the new Maserati purchased from this dealership and they went above and beyond to make it right for me! I would definitely recommend purchasing from this dealer.

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Response From: Boardwalk Ferrari Maserati of Plano
Added: 5/3/2013 12:31:07 PM

Bob, congratulations on your Maserati. Thank you for sharing your Boardwalk Maserati experience on DealerRater. Please let Lindsey Redfern, Steve Fordham, Enver Kaba, Shad Warren, and Brian Benjamin know anytime that I can be of further service to you. We appreciate your business and recommendation. Have a great day.

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Mlabat
5/2/2013 9:22:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lindsey RedfernLindsey Redfern
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boardwalk Ferrari Maserati of Plano:

I rated my experience at boardwalk Ferrari as a 5 across the board because of the level of customer service that I received from Lindsey from the start of my inquiry to the day after my purchase when she called to make sure that everything was going well. There were no games or back and forth. Just top notch customer service. This is the kind of experience that would make me want to purchase from this dealership again.

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Response From: Boardwalk Ferrari Maserati of Plano
Added: 5/3/2013 12:27:37 PM

Thank you for sharing your Boardwalk experience on DealerRater. Please let know anytime that we can be of further service to you. We appreciate your business and recommendation.

Twitter
mnicholas
5/2/2013 2:41:47 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian BenjaminBrian Benjamin
Steve FordhamSteve Fordham
Enver KabaEnver Kaba
Lindsey RedfernLindsey Redfern
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boardwalk Ferrari Maserati of Plano:

I set up an appointment to meet with Lindsey to learn more about the different Ferrari models. Lindsey asked questions about they type of driving I do and made a recommendation on which Ferrari would best suit me. I appreciate the time spent getting to know my needs. Lindsey is very knowledgable.

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Response From: Boardwalk Ferrari Maserati of Plano
Added: 5/2/2013 3:13:01 PM

Thank you for sharing your Boardwalk Ferrari experience on DealerRater. Please let Lindsey Redfern know anytime we can be of further service to you. We appreciate you and your recommendation. Have a great week.

Twitter
ccarrington
4/24/2013 6:06:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nathan DunningNathan Dunning
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boardwalk Ferrari Maserati of Plano:

I recently purchased my first Ferrari (a California) and Nathan Dunning helped me throughout the entire process. He was both patient and provided great advice. Best of all, I've been to the track with my car courtesy of Nathan! I highly recommend Nathan and the rest of the team at Boardwalk Ferrari.

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Response From: Boardwalk Ferrari Maserati of Plano
Added: 4/24/2013 6:14:46 PM

We appreciate your business and thank you for sharing your Boardwalk experience here in DealerRater. Please let Nathan know anytime we can be of assistance to you.

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shazeb619
4/19/2013 5:27:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian BenjaminBrian Benjamin
Enver KabaEnver Kaba
Lindsey RedfernLindsey Redfern
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boardwalk Ferrari Maserati of Plano:

From the moment I walked into the dealership I was amazed at how friendly everybody was. Lindsey is very knowledgeable about the cars and a pleasure to deal with. The best thing was that her and Enver got me into a brand new Ferrari in just one month! Brian walked through all the financing options and will get your paperwork done faster than any dealership I have ever been to. I had a great experience purchasing my first Ferrari and intend to come back as many times as I can!

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Response From: Boardwalk Ferrari Maserati of Plano
Added: 4/24/2013 6:13:40 PM

We want to thank you for placing your confidence in Boardwalk Ferrari. We are pleased to hear that you enjoyed your experience with us!

Please do not hesitate to contact Lindsey, Enver, or Brian if there is anything we can do to assist you, your family, or your friends. Thank you for taking the time to share your Boardwalk experience.

Twitter
Dnmetzger
4/18/2013 4:02:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lindsey RedfernLindsey Redfern
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boardwalk Ferrari Maserati of Plano:

The staff was very friendly,helpful and knowledgable.All were eager to provide outstanding customer service.Follow up communication was enlisted to ensure I was pleased with every aspect of my buying experience.

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Response From: Boardwalk Ferrari Maserati of Plano
Added: 4/18/2013 4:53:19 PM

Congratulations and thank you for sharing your Boardwalk Ferrari / Maserati experience on DealerRater. Please letus know anytime we can be of further service to you. Have a great rest of your week. We appreciate you.

Twitter
cstegall118
4/4/2013 10:18:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian BenjaminBrian Benjamin
Ken MurphyKen Murphy
Larry NeighborsLarry Neighbors
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boardwalk Ferrari Maserati of Plano:

The recent sales experience I had at Boardwalk Ferrari was my second and actually surpassed the excellence that I had experienced on my first. From sales to financing to service this dealership surpasses any other that I have done business with. My salesman is very knowledgable and friendly and my finance manager is exactly the same. I am always taken care of professionally in the service department and cannot say enough about how well they know what to do and how to do it. These folks are the best.

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Response From: Boardwalk Ferrari Maserati of Plano
Added: 4/18/2013 4:52:10 PM

Thank you for the kind words. We are here to help.

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