Boardwalk Ferrari
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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OUTSTANDING customer service The service team at Boardwalk made my experience enjoyable from beginning to end. They completed the job immediately, but explained each step of the p The service team at Boardwalk made my experience enjoyable from beginning to end. They completed the job immediately, but explained each step of the process in full before executing it. They understand they are are not just working on ordinary cars, and that the owners are very particular (and passionate!) about their exotics. The service team gives us owners comfort that our "babies" are in good hands. I would highly recommend this dealership, and look forward to going back soon. More
Post purchase customer service Purchased '15 California-T certified consignment w/800 miles. Purchased on 6/23/2015. I'm becoming increasingly annoyed with the post-sale custome Purchased '15 California-T certified consignment w/800 miles. Purchased on 6/23/2015. I'm becoming increasingly annoyed with the post-sale customer service I'm receiving from Ferrari. I even communicated with the GM, Shane, and he assured me of service policies and etc. but there has been no hint of any action to contradict the lack of front office post-sale service or follow up. I had a few challenges with service but Paul Frey has been very good with communication and any efforts to resolve issues that I may have had for that department. Thank you Paul. I've owned multiple sport cars - 911, Maserati, 2 Gallardo's, and this Ferrari so I'm well versed on what to expect and what not to expect. I didn't expect the lack of purchase appreciation I rec'd from this dealership, at this level. Very disappointed in the POST purchase customer service. More
Personalized VIP care Paul was accessible, open, helpful and professional at all times. He proved to me to be trustworthy with my prized Ferrari and I would use him again. Paul was accessible, open, helpful and professional at all times. He proved to me to be trustworthy with my prized Ferrari and I would use him again. More
Professional Service Done Right My 360 Modena wouldn't start. Diagnosis revealed the factory immobilizer unit had failed. It takes awhile to get a replacement from the factory, but My 360 Modena wouldn't start. Diagnosis revealed the factory immobilizer unit had failed. It takes awhile to get a replacement from the factory, but once received, it was installed correctly and quickly by Boardwalk's dedicated service dept. All my conversations were with Paul Frey and he is always polite and professional. Highly recommend. More
Lindsey is Great Lindsey made my buying experience top notch. I love my new Q4 Ghibli. Lindsey spent extra time with me and kept me updated all along the way. Pete Lindsey made my buying experience top notch. I love my new Q4 Ghibli. Lindsey spent extra time with me and kept me updated all along the way. Pete C More
Excellent sales representative My overall experience at Boardwalk Ferrari has been positive so far. The main reason it has been positive is because of my sales representative, Sam My overall experience at Boardwalk Ferrari has been positive so far. The main reason it has been positive is because of my sales representative, Sam Elam. He's professional, friendly, very straight forward, patient, and very thorough. I visited the dealership many times & Sam Elam always assisted me. I ended up purchasing a 458 Spider from Sam. More
Excellent in all areas The professionalism of the staff and Reliable service performed on my 458 by the technicians of Boardwalk is the unique experience that is next to non The professionalism of the staff and Reliable service performed on my 458 by the technicians of Boardwalk is the unique experience that is next to none in the industry and I do appreciate them for that. Jean Pierre More
Superior Service Brought my new 918 Spyder for installation of clear bra front bumper, headlights, mirrors and windshield frame. In addition had the carbon fiber doo Brought my new 918 Spyder for installation of clear bra front bumper, headlights, mirrors and windshield frame. In addition had the carbon fiber door sills and upper rocker panel area also were wrapped. A windshield tear-off was installed plus the carbon fiber removable roof panels received a clear wrap. Steve, the service director, stored the car in a protected area, next to the service write up, and placed a rope barrier around the car to ensure its safety. The work done was flawless. Signed, -Happy Customer More
Lorenzo L. Amaya makes the difference! Lorenzo L. Amaya, Business Development and Sales was the reason I purchased a 2013 458 Italia convertible from Boardwalk Ferrari Maserati of Plano. I Lorenzo L. Amaya, Business Development and Sales was the reason I purchased a 2013 458 Italia convertible from Boardwalk Ferrari Maserati of Plano. I have purchased many cars across the country and havnt found anyone with the follow up and customer service like Lorenzo. We did have a horrible issue when the unit was transported to me, but that was with the transporter. And when the incident happen he was on the phone and fixing it immediately. Thank you Lorenzo! More
Great Expirence Nathan Dunning found a 458 in the color that I was looking for. It had all of the options that I wanted. The wheels that came with the car weren't my Nathan Dunning found a 458 in the color that I was looking for. It had all of the options that I wanted. The wheels that came with the car weren't my favorite, Nathan found a factory style wheel that I really liked. Boardwalk gave me $2260 more for my trade in than what I had it appraised for 2 weeks earlier. The dealership did a great job, I do recommend them. More