1,509 Reviews of Bob Ferrando Ford - Service Center
Service dept is helpful but the parts dept is not helpful or to customer friendly. They were not able to assist with their own advertisement on lifetime warranty on brakes. or to customer friendly. They were not able to assist with their own advertisement on lifetime warranty on brakes. More
Always great to work with John and Arlen They always do what's necessary and will always call me if it's anything in addition or tell me of any specials that are coming up for tires other service deals and what's necessary and will always call me if it's anything in addition or tell me of any specials that are coming up for tires other service deals and just great guys to work with. Thank you for your service More
I appreciated John’s careful inspection of my vehicle for a rattle that I heard…his mechanic solved the mystery and parts are ordered a rattle that I heard…his mechanic solved the mystery and parts are ordered More
Always pleased with this Ford dealership, I have been dealing with them for many years with both personal and business vehicles and will keep this up with many more dealing with them for many years with both personal and business vehicles and will keep this up with many more More
Awesome. .they get you the best price on every service. I only take my truck to them. .they get you the best price on every service. I only take my truck to them. More
Efficient, fast and friendly! Thank you for your quick turnaround on my car. We appreciate it! Thank you for your quick turnaround on my car. We appreciate it! More
I took my car in for recall work on my engine and there was absolutely no communication from the dealer to me. I had no idea what was going on the entire time and when I contacted them for an update they a was absolutely no communication from the dealer to me. I had no idea what was going on the entire time and when I contacted them for an update they acted as if I was a burden and bothering them. (I only contacted them 2 times in a few weeks span for an update). More
Thank you for scheduling car maintenance in such a short notice. Great job. I was happy with my car. notice. Great job. I was happy with my car. More
This is the second car I have leased from Bob Ferrando Ford. Once again, the sales rep, Devin Walker, did an exceptional job making this process easy, simple, and pain-free. He did a great job finding me Ford. Once again, the sales rep, Devin Walker, did an exceptional job making this process easy, simple, and pain-free. He did a great job finding me the right car, moved all my personal items from my old car to my new car. I had gone to the dealership to just talk. But, Devin had put together such a good deal, that I happily went home in a new car. The finance officer, Paul, continued the process of making things easy. The manager gave me a deal. It was a great day at Bob Ferrando. Two thumbs up. Highly recommend! More
Oil change very little wait time wonderful staff and service they went above and beyond to help me service they went above and beyond to help me More