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Bob Hook Chevrolet

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.9
1,407 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,407 reviews

April 04, 2024

Simple and straightforward process friendly people I personally work with Caleb he was very polite and helpful More

by Jacob Satterly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Lane
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Apr 05, 2024 -

Bob Hook Chevrolet responded

Hi Jacob Satterly, Thank you for your positive review. We are delighted to hear Caleb helped get the vehicle you wanted. Thank you for choosing us. Take care. Sincerely, Bob Hook III General Manager

Helpful
April 04, 2024

Thank you so much for helping my family and I. We are so appreciative of the staff that helped us through this process. From our salesperson Will to the sweet lady and manager who also made this p More

by Kadijahselmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Bob Hook Chevrolet responded

Hi Kadijahselmon, Thank you for your 5-star review. We are thrilled our team took excellent care of you. Take care. Sincerely, Bob Hook III General Manager

Helpful
March 29, 2024

Family oriented atmosphere. .Thank you Michael Sweet for your kind assistance with our latest vehicle purchase. More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Bob Hook Chevrolet responded

Hi Pete, Thank you for your 5-star review. We are thrilled Michael was excellent during your vehicle purchase. We hope you enjoy it. Have a great day. Sincerely, Bob Hook III General Manager

Helpful
March 22, 2024

Max was super helpful and really funny. I’d definitely go back to buy another car More

by Quay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Bob Hook Chevrolet responded

Hi Quay, We appreciate your 5-star review. We are delighted to hear Max was excellent throughout your buying visit. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III General Manager

Helpful
March 21, 2024

Mike Sweets provided excellent service, no pressure, answered my questions promptly and honestly, very helpful More

by kcscpoa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Bob Hook Chevrolet responded

Hi kcspoa, Thank you for your 5-star review. We are delighted to hear Mike provided excellent service throughout your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

Helpful
March 17, 2024

Saw the truck I wanted online, met with Max M. He showed me the truck let me take it on extended test drive, I purchased a few hours later. The whole experience was amazing and Max was a true prof More

by Nickdevito1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Bob Hook Chevrolet responded

Hi Nickdevito1, We appreciate your 5-star review. We are delighted to hear you had an excellent experience with Max. Thank you for choosing Bob Hook Chevrolet. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

Mar 19, 2024 -

Nickdevito1 responded

I will be a service customer for sure and will refer friends!

Helpful
March 16, 2024

Working with the Bob Hook Team has been an absolute pleasure. Professional and quick responses. Thank you! More

by jannwb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Bob Hook Chevrolet responded

Hi jannwb, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

Helpful
March 14, 2024

Got a brand new truck from here talk to bill great guy always on point and helpful recommend to anyone trying to find a good deal More

by Fernandoky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Bob Hook Chevrolet responded

Hi Fernandoky, Thank you for sharing your positive feedback with us. It's great to hear that Bill was able to assist you in finding a new truck. We truly appreciate your business and hope to see you again soon. Have a wonderful day ahead! Sincerely, Bob Hook III, General Manager

Helpful
March 14, 2024

Great salesman bill make you comfortable and really helpful walk me thru everything thanks for the help More

by Fernandoky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Bob Hook Chevrolet responded

Hi Fernandoky, We appreciate your kind review. We are delighted to hear you had an excellent experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

Helpful
March 12, 2024

Just purchased a 2024 Equinox. Bill Dabney was great! Made the process easy and smooth. Thank You, Bill More

by martinjamdno3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Bob Hook Chevrolet responded

Hi martinjamdno3, We appreciate your 5-star review. We are delighted to hear Bill made your process easy and smooth. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

Helpful
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