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Bob Pion Buick GMC

Chicopee, MA

3.1
124 Reviews

333 Memorial Drive

Chicopee, MA

01020

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Showing 124 reviews

January 08, 2011

In the past I have bought my cars from a variety of local car dealers but have found a great car salesman in Carl Goldberg at Bob Pion Buick GMC. Carl has been more friendly and accomadating than other sales More

by EdwardKrol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Goldberg, Carl Goldberg
Jan 17, 2011 -

Bob Pion Buick GMC responded

Thank you guys for such a great review! Enjoy your brand new GMC Terrain and please let us know if there is anything else we can do for you. Have a happy and healthy 2011! Tom Pion General Manager

January 05, 2011

A pleasure to deal with start to finish. Ryan went out of his way to help me find the exact truck i was looking for, he even went to the length of driving to new jearsy on his day off to pick up the truck wi More

by qualityfleetservices
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Brewer, Tom Pion, Joe Soucy, Jeff Moran
Jan 05, 2011 -

Bob Pion Buick GMC responded

qualityfleetservices, Thank you so much for sharing your review about Bob Pion Buick GMC and Ryan. Ryan is a great example on why we are so much different than everyone else. We are willing to go that extra mile with all of our customers! Thanks again and please enjoy that beautiful GMC Sierra 2500HD Diesel! Tom Pion Manager

January 04, 2011

The salesperson was extremely helpful and very knowlegable about the vehicle. He was thorough and was able to get us in a new car the next day. I would absolutley recommend him to others and wil More

by mtassone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Brewer, Tom Pion, Joe Soucy, Jeff Moran
Jan 05, 2011 -

Bob Pion Buick GMC responded

mtassone, Thank you so much for your kind words about Ryan and the dealership. Ryan is a great assest to the Bob Pion Auto family and I will pass on the message to him. Thanks again and enjoy your new GMC Terrain! Tom Pion Manager

December 29, 2010

I recently had my new GMC truck serviced here. The were very friendly and completed the work correctly and in good time. They took the time to answer all my questions, as it is a new truck and its first se More

by paqman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Butterfield/ALL, Carla Butterfield
Dec 30, 2010 -

Bob Pion Buick GMC responded

We are so glad to hear about your experiences at our dealership. We have an awesome service department and Carla is definitely a customer favorite at the store. I will make sure to pass the compliment off to her and the rest of the service staff. Enjoy your new GMC and please let us know if there is anything we can do for you in the future! Have a Happy and Safe New Year! Tom Pion Manager

December 23, 2010

I had a very positive experience in purchasing my GMC Sierra and will recommend Bob Pion Buick/GMC to all my friends and relatives. The employees were all very pleasant and were a pleasure to do busines More

by CHRISLEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert and Tom , Tom Pion, Rob Pion
Dec 30, 2010 -

Bob Pion Buick GMC responded

Thank you so much for your comments. Our sales and service departments number one goal is customer satisfaction. We all hope that your enjoying your GMC Sierra and have a happy and healthy New Year! Tom Pion Manager

December 20, 2010

My family has been buying GMC trucks from The PION family My family has been buying GMC trucks from The PION family for the last 15 years. I would highly recommend giving The PION familiy a opportunity to More

by foley1169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pion, Tom Pion, Rob Pion
Dec 21, 2010 -

Bob Pion Buick GMC responded

Thank you so much for your kind words. We love hearing from all of our customers. We are thrilled that we have exceeded your expectations and hope to continue it far into the future. Thank you for the recommendations!

December 20, 2010

I was very happy with the complete package from my salesman Carl, to the financial arrangements with Will and Sue, to the parts department for installing my cargo shade so quickly to the Service Depar More

by Lindax2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Carl Goldberg
Dec 21, 2010 -

Bob Pion Buick GMC responded

Linda, Thank you so much for the great review! We love to hear that you had a great experience and that we strive to make each one better and better. The GMC Terrain is a beautiful suv and I hope you enjoy it for years to come. Thanks again Linda and Merry Christmas! Tom Pion

October 06, 2009

I wanted to thank everyone at Bob Pion Auto for my recently purchased 3/4 ton pickup. This was by far the easiest and simplest time I've ever had buying a truck from the beginning to the end. Tom Pion More

by ChevyMan1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Goldburg / Tom Pion, Carl Goldberg
January 19, 2009

A Personal Thank-You to All the Employees A Personal Thank-You to All the Employees I want to "thank-you" personally and all the employees of your dealership for the exce More

by laradon69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Pio, Don Pion, Service Advisor, Carla Butterfield
May 19, 2008

A++=. I would recommend these guys too anyone and everyone in Massachusetts. Never have I had such a great experience in a car dealership in my life. Jack helped me for oover 2 months to find the per More

by TheCarShopperIn413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack O'malley & Will Smith, Sterling Orr
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