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Boucher Buick GMC of Waukesha

Waukesha, WI

4.6
1,038 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,038 reviews

April 20, 2024

Tanner Sturgul was exceptional in helping me find my dream car! He was knowledgeable, informative, and overall one of the nicest people I’ve ever met! I highly reccomend him if you’re looking to purchas More

by mfrohmader12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Sturgul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Sturgul
Apr 21, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for choosing Boucher Buick GMC of Waukesha! Please let us know if we can be of any more assistance. Scott Teigland General Sales Manager 262-409-2600

April 19, 2024

Was treated kindly and very knowledgeable of the cars. Would definitely take a look at them for next car. More

by JRMUSOLF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Teigland General Sales Manager 262-409-2600

April 18, 2024

They got me the car I wanted at a good price. The only issue was that the myBuick app wasn't working and they walked me through with OnStar to get it working. Finance worked with me and my wife More

by KCKSOFTWARE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha. Scott Teigland General Sales Manager 262-409-2600

April 17, 2024

I had a wonderful experience. It was quick and easy and got to take my car home same day More

by EHRLICHTANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for the kind words for our team, Tanya! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

April 16, 2024

The dealership was incredibly efficient from start to finish on my deal. Second truck in a row I’ve purchased here. More

by J.ANICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. Alex and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha. Congratulations on your new truck! Dwight Johnson Service Manager 262-409-2600

April 11, 2024

Auto repair was phenomenal, the customer service was xxxx poor. They act like they were annoyed More

by none
Recommend Dealer
No
Employees Worked With
Jason Burton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Burton
Apr 12, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dwight Johnson Service Manager 262-409-2600

April 10, 2024

I look forward to taking my vehicle in for basic maintenance like oil changes and other maintenance work like rotating tires. They keep me informed on future maintenance and features that comió on t More

by Dora P Weddel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
Apr 11, 2024 -

Boucher Buick GMC of Waukesha responded

Dora, Thank you for the kind words for our service department! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

April 09, 2024

It was my first time to the dealership and I was very pleased! Clean facilities, very friendly staff! I will definitely be back! More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Kraus (service rep)
Apr 09, 2024 -

Boucher Buick GMC of Waukesha responded

Jessica, Thank you for your business and this review. We're happy to hear Dwight, Kasey, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600

April 07, 2024

While I assume this issue was corrected, I have no way of knowing as the symptom was not explained to me so I could understand it. Also, when I came into the service department, not only did they not have m More

by TBERG0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The name of the female was not in any of these lists
Apr 07, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 27, 2024

It's a pleasure to work with a talented and experienced team at GMC/Buick. From the Service Writers and Technicians, I know my vehicle will thoroughly be serviced. More

by JKFUGI
Recommend Dealer
Yes
Employees Worked With
Kasey
Mar 27, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!