Boucher Cadillac of Waukesha

Great selection of XT6’s and I definitely found the one I was looking for. Dylan was very knowledgeable on the model features and Keith was great with the pricing side of things. A great overall experience. was looking for. Dylan was very knowledgeable on the model features and Keith was great with the pricing side of things. A great overall experience. When I’m ready to trade I’ll be back. More

Couldn't be happier with the Boucher team. Found the car my wife was looking for on their website at a price that motivated me to purchase the car from out of state and buy a plane ticket to Found the car my wife was looking for on their website at a price that motivated me to purchase the car from out of state and buy a plane ticket to pick it up. My wife arranged the sale over the phone and email. The entire car buying process was made easy by the professionals at Boucher headed up by Mr. Zylka. I flew into Madison and was picked up by "Jim" who really set the bar for the day by picking me up on time, being personable and one of the safest drivers I've ever seen. Once at the dealership I was met by Mr. Hacker who warmly welcomed me and immediately felt like a friend. Throughout the time I spent at Boucher Mr. Hacker exemplified the quality "stellar" he's the kind of guy who doesn't aim for great - he aims to be exemplary. Mr. Hacker ensured I had a place to put my bag and we went to see the car we'd bought. It had been brought into the building and was literally spotless. I bought a 2022 Certified Pre-Owned Cadillac and it looked as if it had just rolled off the line - not even a speck of dust. After seeing the car I was taken to see Mr. Samy the finance manager. I've bought a car or two and this was the part I was expecting some pressure to purchase some additional protection package or have the numbers previously agreed to change somehow. I could not have been more wrong. Mr. Samy made the paperwork end of the process enjoyable. I was offered add ons to the purchase, but all I had to say was "no" and that was the end of it - no pressure whatsoever. All the numbers previously agreed to were accurately reflected on the purchase contract. I thoroughly enjoyed the whole paperwork end of this process and that's because of the friendly attitude and professionalism of Mr. Samy. Once the paperwork was complete, the car was out front and Mr. Hacker took over an hour with me explaining all the new features of the car I was about to drive 16 hours back home. He was knowledgeable, patient and thorough in his explanations. It seems un-needed, but I hadn't ever sat in the driver's seat of a car with all the technology this car has. I don't need to sing the praises of Cadillac - you either appreciate them or you don't. I do sing praises for Boucher Cadillac and I wouldn't do it if I didn't mean it. The place is full of friendly, happy professionals and if you are going to buy a Cadillac, you will enjoy the experience at Boucher Cadillac - even if you buy from out of state and have to drive 16 hours back :) More

Very good overall experience with your service department and dealership in general. Car was finished promptly and even washed before being returned. The wait was pleasant and the people were all very friend and dealership in general. Car was finished promptly and even washed before being returned. The wait was pleasant and the people were all very friendly. More

Great service. Effective and efficient. Friendly staff. They kept me informed about the status of the vehicles. Effective and efficient. Friendly staff. They kept me informed about the status of the vehicles. More

Ryan was easy to work with and very personable. Samy was quick and Did a great job with the financing. Samy was quick and Did a great job with the financing. More

Always willing to assist their clients with any issues and taking care of them at the same time and taking care of them at the same time More

The service department completed the recall in the amount of time given. I would definitely go back. of time given. I would definitely go back. More