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Boucher Volkswagen Marketplace of Franklin - Service Center

Franklin, WI

4.8
669 Reviews

669 Reviews of Boucher Volkswagen Marketplace of Franklin - Service Center

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January 15, 2024

Emmanuel was very attentive and responsive to our service needs. He was very polite and accommodating. More

by EVAN.OLSON
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Jan 16, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Evan, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

January 15, 2024

Super helpful, friendly, and quality fast work. I Had a blow out in my back left tire came in with no appointment. David Eichstaedt was able to squeeze me in and help me out in my time of need. Can More

by FISHE519
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichstaedt
Jan 16, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

January 14, 2024

Always professional service! Providing the video was a great visual and most helpful. Seeing the invoice printout was also helpful. More

by KATHY_JANISSE
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
Jan 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Kathy, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

January 14, 2024

Very efficient, informative, and helpful! The dealership was ready to help me right when I arrived. They were efficient and got my oil change done fast, and I appreciate the video inspection More

by MDSMETANA
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
Jan 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

January 14, 2024

The area I sat in was clean and has plenty of refreshments and snacks! I appreciate having options while there. More

by EBILLS5
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
Jan 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We look forward to your next visit! Take care!

January 14, 2024

Could not get an appointment for a week but because I could leave the vehicle, they were able to work on it and complete before scheded appointment. More

by JUDYBEILER1
Recommend Dealer
Yes
Employees Worked With
Emanuel
Jan 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 13, 2024

Emmanuel Agent was very thorough about inspection process and very detailed on work that needed to be done. Very kind and patient in providing my needs More

by LDELGADO05
Recommend Dealer
Yes
Jan 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

January 13, 2024

Excellent work, over and above expectations. Fixed suspension after a test drive along with recall work. More

by WANDSMAGIC@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Jan 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, it's been our pleasure to serve you! Feel free to reach out to us if you need anything. Have a wonderful day.

January 13, 2024

It was good It was a good experience and got done on time thank you More

by 1995glidden
Recommend Dealer
Yes
Employees Worked With
David
Jan 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit!

January 13, 2024

Great not to need an appointment No This constant texting is annoying. I recommend you stop harassing people. More

by livebreathe15
Recommend Dealer
Yes
Jan 15, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

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