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Brandon Ford
Tampa, FL
1,476 Reviews
Brandon Ford is a full service Ford dealership located in Tampa, Florida at the corner of Highway 60 and US 301. Serving the area since 1981, Brandon Ford has grown into the largest volume Ford dealership in the NATION as recognized by Ford Motor Company, Brandon Ford is nationally recognized as a 17 time winner of Ford's prestigious Presidents Award for Customer Service and Satisfaction. Whether you are purchasing a new or used vehicle, having your Ford or any other make of vehicle serviced in our award winning service department, or having collision repairs done in our state of the art Collision Center, Brandon Ford strives to take care of their customers and build a relationship of trust and value for years to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 AM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,476 reviews
October 21, 2014
Outstanding Customer Service The Best in the area providing great customer service. Buddy goes out of his way to ensure Brandon Fords customers are taken care of at the highest le The Best in the area providing great customer service. Buddy goes out of his way to ensure Brandon Fords customers are taken care of at the highest level. Great Job!! More
by leeprincejr1
Employees Worked With
Buddy Wisham
Helpful October 21, 2014
Exemplary customer service from Matt Sallilng. Matt Salling provided excellent customer service. He was patient and professional. His enthusiasm for his job is apparent. He helped me get an excel Matt Salling provided excellent customer service. He was patient and professional. His enthusiasm for his job is apparent. He helped me get an excellent deal with my trade-in and new Ford F150. He also spent a lot of time explaining the car and all the electronics - which isn't an easy task when dealing with a technology challenged old person. I would definitely contact him the next time I am in the market for a car. He is an asset to your company. More
by Mike daigle
Employees Worked With
October 19, 2014
Trustworthy As always John Lafemina takes care of any thing I need on my F550 to my Explorer. I encourage my company to use Brandon ford as well. Thanks for the g As always John Lafemina takes care of any thing I need on my F550 to my Explorer. I encourage my company to use Brandon ford as well. Thanks for the great service ! More
by jstuart.cleek
Employees Worked With
John Lafemina
October 16, 2014
Vehicle Service First, I am a person who dislikes form letters used by businesses to try to convey to customers the business' fondness of the customer's business. The First, I am a person who dislikes form letters used by businesses to try to convey to customers the business' fondness of the customer's business. The form letter accompanying this survey request does just that. The letter indicates that I am a first-time customer at Brandon Ford - not so. If you would like to check, I've had our Edge at the Brandon Ford Service Department several times over the past 2 or so years. When I brought our Edge to Brandon Ford Service Department I specifically asked the service manager that, in addition to vehicle servicing, I would like for the servicing technician to inspect and repair a fluid leak near the right front wheel of the vehicle. I even described to the service manager the type of fluid that I had noticed on our garage floor. When I received my copy of the service order upon being told my vehicle was ready and leaving the service department, I noted that the service manager instruction to the servicing technician was to inspect under the vehicle for leaks and did not specifically identify the right front wheel area as I had requested.. When I checked under the right front wheel area of our Edge the next morning I saw new fluid on my garage floor indicating that the leak had not been fixed. More
by candlholland
Employees Worked With
John Lafemina
October 15, 2014
Excellent news car purchase I buy two new cars every two years, have for 35 years. This was the easiest deal and best price we have found. Will be back this was our first time an I buy two new cars every two years, have for 35 years. This was the easiest deal and best price we have found. Will be back this was our first time and it was a pleasurable experience. More
by Tj Tim
Employees Worked With
Jeremiah Dennis
October 14, 2014
great experience. Robert was very help full. When I got to dealership first thing I said to him was didn't think I could get anything with my credit. He was able to ma Robert was very help full. When I got to dealership first thing I said to him was didn't think I could get anything with my credit. He was able to make it work out and helped me get a new 2014 mustang. It was my first time buy a new car. I have always had to buy used. It was a great feeling to be able to do that. I will always recommend Robert to all my family and friends. More
by nickyjam22
Employees Worked With
Robert Bradford
October 14, 2014
Great customer service Great car buying experience and greater service department. Just purchased a certified pre owned. They fixed everything I had question on for no charg Great car buying experience and greater service department. Just purchased a certified pre owned. They fixed everything I had question on for no charge and made the buying experience an easy one. More
by Cnorton13
October 09, 2014
My great stress free visit # 3 I am sorry, There was a young handsome man that said he worked with Mr. Lopez, but I did not get his name. But he was very kind and considerate of my I am sorry, There was a young handsome man that said he worked with Mr. Lopez, but I did not get his name. But he was very kind and considerate of my financial situation and did only what I approved and nothing else. He was very friendly and courteous etc. More
by cemarkerover50
Employees Worked With
October 08, 2014
Service after the sales It is one thing to promise service, and another to deliver. This dealership delivers, thanks Scott Parker, you are an asset to this dealership. Keep u It is one thing to promise service, and another to deliver. This dealership delivers, thanks Scott Parker, you are an asset to this dealership. Keep up the great work. More
by chappy.chapman.906
Employees Worked With
October 08, 2014
Exceptional Service Service Dept. diagnosed my problem and fixed it immediately. Since I travel 45 minutes to get to the dealership, I use the shuttle service to local s Service Dept. diagnosed my problem and fixed it immediately. Since I travel 45 minutes to get to the dealership, I use the shuttle service to local shopping areas while they work on my vehicle. This is a very nice option instead of waiting when it will take some time to complete the repair. An exceptional dealership with exceptional employees. More
by blskidoo
Employees Worked With
