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Brent Brown Toyota

Orem, UT

4.2
7,047 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,047 reviews

August 31, 2017

Convenient, Helpful, Thoughtful My husband and I had an incredible first time car buying experience when buying with Trevor Durfey through Brent Brown . Trevor was very personable an More

by kgillie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Durfey
Sep 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had such an amazing experience with Trevor while searching for a vehicle. Congratulations on your new car! We look forward to seeing you again!

August 31, 2017

Excellent service First the receptionist who booked my appointment, and then John, both went our of their way to help me get back on the road quickly to be at my dying More

by Julene Judd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Sep 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Julene! We are happy to hear you had a great experience with John and our receptionist. We look forward to seeing you again!

August 30, 2017

Thank You!! It is always a pleasure to bring my car for service at Brent Brown Toyota! Yesterday my service rep was Jenn. She was knowledgeable, courteous and fu More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Aug 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kristin! We are happy to hear you had a great experience with Jennifer. Thank you for being part of our Brent Brown Toyota family! We look forward to seeing you again!

August 30, 2017

Great experience They came to my door, got me what I needed, and took care of me in a timely manner. I would go back again in the future. More

by Mck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hendricks
Aug 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Ken. We look forward to seeing you again!

August 30, 2017

Good job! Everyone we worked with took good care of us. They worked with us on price and in setting up the very advantageous financing. Drew and Jared were exce More

by Dixon Nielson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Pela, Maddy Loveless
Aug 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Dixon! We are happy to hear you had a great experience with Drew, Maddy and Jared. Thank you for being part of our Brent Brown Toyota family! We look forward to seeing you again!

August 30, 2017

I was able to find my fourth Toyota at a good price. I came in after visiting a Chevrolet Dealership thinking I might want to change to one of their cars that I liked. Anthony convinced me that he could More

by Clyde Naylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Yeboah
Aug 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Clyde! We are happy to hear you had a great experience with Anthony. Congratulations on your Toyota Camry! We look forward to seeing you again!

August 30, 2017

Joel Kitchen is fantastic This is my second visit to Brent Brown for service. At my 10,000 mile service, I had an appointment scheduled for a simple oil change, multi point che More

by jbancr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. Thank you for being part of our Brent Brown Toyota family! We look forward to seeing you again!

August 30, 2017

Thanks Matt Took care of our oil change and checked the squeaky breaks for us. Matt was very helpful, thanks for taking care of our car for us! More

by Adam M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wiest
Sep 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Adam! We are happy to hear you had a great experience with Matt. We look forward to seeing you again!

August 30, 2017

Great customer service, but slow I got an airbag recall taken care of for free, and they treated me really well - but they took 9 hours to do it (longer than they said it would take) More

by astew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Complimentary Shuttle Driver, Thomas Watson
Sep 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We apologize for the length in time that the recall took to be completed but are happy to hear that we were able to get that taken care of for you and treated you well. We are also happy to hear you enjoyed our complimentary shuttle service! We look forward to seeing you again!

August 30, 2017

Awesome! I hate car shopping because I typically have to deal with aggressive salesmen and managers but Trevor took really good care of me and did everything h More

by SamiSunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rory Hayward, Trevor Durfey
Sep 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Sami! We are happy to hear you had such a great experience with Trevor and Rory. Congratulations on your new car! We look forward to seeing you again!

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