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Bridgewater KIA - Service Center

Bridgewater, NJ

4.9
203 Reviews

203 Reviews of Bridgewater KIA - Service Center

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November 18, 2023

Is there any other reason to go to a different Kia dealer? I don't think so. Kudos to the service dept and a professional Kia employee by the name of Mr. Taylor. He made our major concern a non issue More

by sportiguy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Mgr. Bob
Nov 19, 2023 -

Bridgewater KIA responded

We highly value your loyalty at Bridgewater Kia and appreciate the special mention of our service department. We concur - Mr. Taylor is indeed an asset to us, consistently ensuring concerns are properly attended to in a timely fashion. We strive to continue this level of professionalism in all interactions you have with us.

November 14, 2023

Always great work on my vehicle! Washes car after work is finished and guarantees their work. Very friendly people More

by Trichter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Bridgewater KIA responded

Thank you for appreciating Bridgewater Kia's service quality and car wash. We're glad that our team could accommodate you well.

November 09, 2023

They were very pleasant and courteous also my car was completed in a timely manner More

by bjm517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Bridgewater KIA responded

We appreciate your note on our team's pleasantness and punctuality at Bridgewater Kia. We take pride in these aspects of our service. Thank you for choosing us for your auto needs.

November 04, 2023

My experience has been good every time I brought my car in the staff is very friendly and efficient More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Bridgewater KIA responded

We greatly appreciate your positive feedback. It's pleasant to hear our staff met your needs efficiently at Bridgewater Kia. Thank you for choosing us.

October 24, 2023

Wait 2 hours and forty minutes for an oil change. Had Togo inside to ask how much longer . Very unhappy. More

by Ice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Dempsey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Oct 24, 2023 -

Bridgewater KIA responded

Hello, Your satisfaction is important to us here at Bridgewater Kia, and I would like to speak with you about your wait time with our Service Department for your oil change. Will you please email me your preferred contact information so we can discuss this further? Best regards, Bob Dempsey rdempsey@bridgewaterkia.com

Oct 25, 2023 -

Ice responded

Are you looking to speak with me over the phone or would you like to email me?

September 01, 2023

Service was quick and easy Taylor was a pleasure to work with action of a true professional which is hard to find More

by Hawkchasefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Bridgewater KIA responded

Hello. Each and every day, the Service Team of Bridgewater Kia strives to be efficient. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

August 12, 2023

Had an 11am appointment. My vehicle was on the lift at 10:55. The service manager Taylor is very efficient. The mechanic Kevin who did the work is very knowledgeable and I w More

by Patches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Aug 13, 2023 -

Bridgewater KIA responded

Hello, thank you for your five-star review of Bridgewater Kia. We are so glad that our Service Team provided you with an efficient service experience and it would be our pleasure to assist you with anything else.

August 10, 2023

Best service for every customer nice service for the customer service good thythey explain the things we need and to do More

by dinesh.ranoliya29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Aug 11, 2023 -

Bridgewater KIA responded

Thank you for your wonderful five-star review and for making Bridgewater Kia a part of your day. We are grateful for your trust in our Service Team to provide you with the best service and we are always here to help.

July 26, 2023

Thank you Taylor. Your service department was booked but you still managed to get my car serviced and ready to pick up in just a few hours. Much appreciated. THANK YOU More

by Karen V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Bridgewater KIA responded

Hello Karen, we are excited to read that our Service Team was professional and timely, ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Bridgewater Kia.

June 16, 2023

Nice and helpful people with reasonable price. Also Kia 10 year warranty is helpful when something stop working after 5-6 years More

by saurabhhv2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 17, 2023 -

Bridgewater KIA responded

Thank you for the great rating and review. We are happy our Sales Team at Bridgewater Kia was both nice and helpful during your visit. We thank you for your business.