Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Staff was friendly and informative. All aspects of the service were explained and all service points were addressed. All aspects of the service were explained and all service points were addressed. More
I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you. Service department is wonderful! Sales is also! Thank you. More
Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out o Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out of the way. More
Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around. here quality,professional,compassionate fabulous all around. More
The service to my 2016 Subaru Forester for trans fluid drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and co drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and coffee while service was being performed. I would not hesitate to return for future service, parts or maybe a vehicle. Brilliance also serviced my wife’s Subaru a week ago and she was very satisfied as well. Thank you Brilliance Subaru. I would highly recommend your dealership to anyone. More
Friendly, informative and very knowledgeable about the vehicles when asking questions. Very impressed how well maintained the waiting area. vehicles when asking questions. Very impressed how well maintained the waiting area. More
I drove extra distance to give Brilliance a try after another dealership botched a warranty job and instead fixing one oil leak, created three! Marcus had patience listening to my background story, and another dealership botched a warranty job and instead fixing one oil leak, created three! Marcus had patience listening to my background story, and followed through with my request for pictures of the repair and detailed explaination along the way. The text communication through their app, coffee, and ample workspace while you wait were all a nice bonus. The completed the warranty work with no charge, saved a Subaru customer, and earned my future business. T Thank you Brilliance! More
Easy to schedule. Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed serv Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed service after finished. More
I had the best experience yet bringing my car in for an oil change. They anticipated my need and quoted me for tire replacements as well. Great job everyone! oil change. They anticipated my need and quoted me for tire replacements as well. Great job everyone! More
Seldom anyone to greet a person as they walk in the door. A greeter is a first impression. A greeter is a first impression. More


