Brogan Cadillac Totowa - Service Center

My Xt4 broke down and was told it would take 10 days to look at. I ask for service personal and no one was available to talk . I left a message with the service manager and he never called back. I had to b look at. I ask for service personal and no one was available to talk . I left a message with the service manager and he never called back. I had to bring it to a local shop. I am so mad because I bought the car there and serviced it there. You would think they would have the courtesy to respond. I never write negative reviews but I think this was warrranted. More

They’re very polite, courteous and when you need an appointment, they’re willing to accommodate to your schedule.. appointment, they’re willing to accommodate to your schedule.. More

Poor updates on repair process car was there 3weeks nothing was done also asked me to cover the expense on a repair worked on two prior times smh nothing was done also asked me to cover the expense on a repair worked on two prior times smh More

Did not honor a gm incentive on my gmc but they honor warranty work on my gmc truck two standards warranty work on my gmc truck two standards More

Always greeted with friendly employees They explain all work that needs to be done or recommend Very helpful Nice and comfortable waiting area Cleaned my car after oil change and repairs Highly recomme work that needs to be done or recommend Very helpful Nice and comfortable waiting area Cleaned my car after oil change and repairs Highly recommend!!! More

These people or the real car people the best I ever dealt with. professional and honest and I know my Cadillac Escalade is perfect running and performance condition. Ron M and Joe G are consummate prof dealt with. professional and honest and I know my Cadillac Escalade is perfect running and performance condition. Ron M and Joe G are consummate professionals More

The dealership is excellent. Everyone is very professional and friendly. Tony in service is the best Everyone is very professional and friendly. Tony in service is the best More

The dealer is being very nice to me in the many years I’ve been with them I’ve been with them More

The service dept at the dealership was very helpful with the problems of my vehicle it was a wise choice to return there for service. Wayne the service advisor was very precious on time and cost of the rep the problems of my vehicle it was a wise choice to return there for service. Wayne the service advisor was very precious on time and cost of the repairs. I'm very happy with the results. More

it was great no problem with it very professional staff they did a great job they did a great job More