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Brogan Cadillac Totowa - Service Center

Totowa, NJ

4.3
129 Reviews
Call Service Center (973) 200-6342

129 Reviews of Brogan Cadillac Totowa - Service Center

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May 31, 2025

Service is very friendly accommodated. My appointment did not have much time off from work to bring the car in. They got me in right away and I did not have to wait long to correct the pro More

by Lindaconstantino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025

Provided quick and excellent service. Car was returned clean and completed in one day. Staff was friendly and helpful. More

by Elsa71118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heron
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May 23, 2025 -

Brogan Cadillac Totowa responded

We're delighted to hear that you received quick and excellent service at Brogan Cadillac, Elsa! It's great to know our team was friendly and efficient. Thank you for sharing your experience with us!

May 01, 2025

Very efficient and on time. Would recommend this dealership and service dept. to my friends More

by russellcatanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferenchiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Brogan Cadillac Totowa responded

Thank you for reviewing Brogan Cadillac! It was so kind of you to share your experience, Russell!

April 17, 2025

Brogan's service department is the best. I couldn't be happier with their service. More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Santana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Brogan Cadillac Totowa responded

We are grateful to have earned your business, Gary. Thanks for taking the time to leave us a review! - The Brogan Cadillac Team

April 11, 2025

I HAVE RECEIVED EXCELLENT SERVICE AND RON WAS VERY HELPFUL. HIS FRIENDLY ATTITUDE REALL IS APPRECIATED. More

by DON QUIJOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Brogan Cadillac Totowa responded

We're delighted to hear that Ron provided excellent service and a friendly experience at Brogan Cadillac! Thank you for sharing your positive feedback with us, Don.

April 05, 2025

Brogan Cadillac is courteous , professional and efficient . I have been a customer of Brogan’s for 15 years and could not be more satisfied with both their sales and their service. Highly recommended by me! More

by BBonder38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Brogan Cadillac Totowa responded

Thank you for your continued loyalty and support over the past 15 years! We're delighted to hear that you've had such positive experiences with both our sales and service teams at Brogan Cadillac. Your recommendation means a lot to us!

March 31, 2025

They were very professional and kept me updated the whole time, the experience was great! More

by al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 01, 2025 -

Brogan Cadillac Totowa responded

Al, thank you for taking the time to write Brogan Cadillac a review!

March 27, 2025

I have been coming to Brogan Cadillac for over 20 years never had a problem or complaint always very professional More

by irenemuller0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Brogan Cadillac Totowa responded

Irene, thank you for your loyalty and kind words about Brogan Cadillac! We're delighted to know you've consistently had a positive experience with us over the years. Looking forward to serving you in the future!

March 26, 2025

Kailyn was very friendly and kept me informed to the progress of my service. She was also very accommodating. More

by kd2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jailyn
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Mar 26, 2025 -

Brogan Cadillac Totowa responded

It's wonderful to hear that Kailyn provided friendly and accommodating service during your visit at Brogan Cadillac. Keeping you informed is a top priority for us, so we're glad she met your expectations!

March 10, 2025

Nice facility. Good people. Prices for services are high though. Give a free oil change like dealerships used to More

by rldconsultant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Brogan Cadillac Totowa responded

Thank you for your feedback on Brogan Cadillac! We're glad to hear you enjoyed our facility and team. We appreciate your suggestion regarding service pricing and will take it into consideration.

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