Brogan Cadillac Totowa - Service Center

I went to dealership because my Cadillac CT6 is fading on the top of the car and the side door panels are peeling clearcoat as well as sunroof liner falling inside car and I haven't got a call back from Brog the top of the car and the side door panels are peeling clearcoat as well as sunroof liner falling inside car and I haven't got a call back from Brogan only a hateful harassing rep from GM Bad service More

Service Writer is excellent, text message to keep us informed. On Friday 6/24 called to say vehicle is ready. Picked up on Saturday, all seemed tone corrected, however there is still a rumbling in the informed. On Friday 6/24 called to say vehicle is ready. Picked up on Saturday, all seemed tone corrected, however there is still a rumbling in the A/C. More

My Xt4 broke down and was told it would take 10 days to look at. I ask for service personal and no one was available to talk . I left a message with the service manager and he never called back. I had to b look at. I ask for service personal and no one was available to talk . I left a message with the service manager and he never called back. I had to bring it to a local shop. I am so mad because I bought the car there and serviced it there. You would think they would have the courtesy to respond. I never write negative reviews but I think this was warrranted. More

They’re very polite, courteous and when you need an appointment, they’re willing to accommodate to your schedule.. appointment, they’re willing to accommodate to your schedule.. More

Poor updates on repair process car was there 3weeks nothing was done also asked me to cover the expense on a repair worked on two prior times smh nothing was done also asked me to cover the expense on a repair worked on two prior times smh More

Did not honor a gm incentive on my gmc but they honor warranty work on my gmc truck two standards warranty work on my gmc truck two standards More

Always greeted with friendly employees They explain all work that needs to be done or recommend Very helpful Nice and comfortable waiting area Cleaned my car after oil change and repairs Highly recomme work that needs to be done or recommend Very helpful Nice and comfortable waiting area Cleaned my car after oil change and repairs Highly recommend!!! More

These people or the real car people the best I ever dealt with. professional and honest and I know my Cadillac Escalade is perfect running and performance condition. Ron M and Joe G are consummate prof dealt with. professional and honest and I know my Cadillac Escalade is perfect running and performance condition. Ron M and Joe G are consummate professionals More

The dealership is excellent. Everyone is very professional and friendly. Tony in service is the best Everyone is very professional and friendly. Tony in service is the best More

The dealer is being very nice to me in the many years I’ve been with them I’ve been with them More