Back

Brooklyn Volkswagen - Service Center

Brooklyn, NY

3.7
60 Reviews

60 Reviews of Brooklyn Volkswagen - Service Center

Sort by
May 08, 2023

Excellent nice client tell clean place nice dealership love Michael love jose the mechanics are nice More

by MURIELLEP1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Neon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mercy Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dewan Arefin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Maposa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Gashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael , Diandra Rodriguez, Chloe Chery
May 22, 2023 -

Brooklyn Volkswagen responded

MURIELLEP1979, You just rocked our world! Wow, thank you for this ⭐️⭐️⭐️⭐️⭐️ 5-star review, CUSTOMER! Share this experience with your friends and family, and tell them to come to see us for amazing customer service! We appreciate you! - Brooklyn Volkswagen https://www.brooklynvolkswagenny.com/

April 30, 2023

They ha ave a comfortable waiting area and coffee. They are attentive and assist you thoroughly More

by ERICABOWMAN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 02, 2023 -

Brooklyn Volkswagen responded

Thank you for taking the time to write a review! We're thrilled to hear that you enjoyed your experience with us and hope to see you again soon. Please stay connected, and if you ever need anything, please contact us at 718-377-3700. - Brooklyn Volkswagen https://www.brooklynvolkswagenny.com/

April 17, 2023

Professional and friendly service from the service manager to the entire staff. Excellent workshop and courtesy service at a fair price for repairs, parts and services. More

by EDWARDHAYES124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Josue
Apr 17, 2023 -

Brooklyn Volkswagen responded

EDWARDHAYES124, We are thrilled to hear that you had a positive experience with us. Thank you for sharing!

April 10, 2023

I’ve been to the service center so many times and each time the job is done incompletely and takes at least half of the day for an incomplete work. Very unhappy and unsatisfied. More

by tbrizthmzli92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Apr 11, 2023 -

Brooklyn Volkswagen responded

tbrizthmzil92, we want to express our sincerest apologies for any disappointment or frustration you may have experienced. We value your feedback and want to ensure that we learn from this experience to provide the best possible service to all of our customers

April 06, 2023

Beautiful work by the crew and people’s team at the desk great job on my car and More

by JOHNCOLE1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Neon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mercy Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dewan Arefin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Maposa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Rodriguez, Chloe Chery
Apr 06, 2023 -

Brooklyn Volkswagen responded

JOHNCOLE1210 We are delighted to hear that you were pleased with our service team's work. Thank you for sharing!

April 05, 2023

I have repeatedly told my neighbor auto technician that the car has a small leakage in the radiator. After saying that your inexperienced technician intentionally or unintentionally caused me financial lo More

by JOINUL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Apr 06, 2023 -

Brooklyn Volkswagen responded

JOINUL74 We're sorry to hear that you had a negative experience with us. Please reach out to us directly so we can discuss this further

March 28, 2023

Attentive to customers needs. Excellent followup on any outstanding items. Friendly and courteous service representatives. More

by FOXNANCYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junue Rojas
Mar 30, 2023 -

Brooklyn Volkswagen responded

We are thrilled to have made your day better. Thank you for your positive feedback!

March 19, 2023

The best dealership in Brooklyn, Long Island, and other Boro of New York. You are the BEST!!! More

by papascha2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 30, 2023 -

Brooklyn Volkswagen responded

Your positive review is a testament to our hard work and dedication. Thank you for sharing!

March 18, 2023

Excellent Very Nice ! Professional . Atenciones , Generosos , Serviciales Son los mejores del área Excelente equipo de trabajo More

by DJ JOAN MEGA 97.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rodriguez
Mar 30, 2023 -

Brooklyn Volkswagen responded

It's an honor to have earned your recommendation. Thank you for your positive review!

March 11, 2023

DeVaughn was very courteous and very intuitive to my needs when finding the right vehicle. I was very impressed with his accuracy and timely manner in which he found my beautiful 2022 Mitsubishi Outland More

by lizafflick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeVaughn
Mar 13, 2023 -

Brooklyn Volkswagen responded

We strive to provide the best possible service, and we are delighted to hear that you were happy with your experience.

...
5