Bryan Subaru

Multipoint inspection was supposedly completed, but somehow they neglected to replenish the wiper fluid. Leaves me doubtful that a through job was done. somehow they neglected to replenish the wiper fluid. Leaves me doubtful that a through job was done. More

Richard Elvey was the rudest person I’ve ever come across and I worked for attorneys for 35 years. Im 65 not tech savvy and I got an email to update my system but I had sold my house and moved and had no wi and I worked for attorneys for 35 years. Im 65 not tech savvy and I got an email to update my system but I had sold my house and moved and had no wifi so he was talking in gibberish to me and said it would take 3 hours amd cost 160.00 so o had to have it done because my stuff would not operate correctly without upgrade. So with my copd amd hot as xxxx o walked all the way down working to kill time and it didn’t take 3 hours. It was done when I got back amd he didn’t even call. Plus I should not have had to pay 160.00 for that and I went over to where I bought the cars in tears and the guy I bought it from supposedly filed a complaint. No other dealership would charge someone like me with no wifi 160.00 for a simple upgrade. He needs to have more compassion and empathy for elderly sick people who aren’t as tech savvy as he is. He should NOT be dealing with people with that attitude. Plus he was never at his spot and only the nice colored lady offered me help cause she could see how upset I was. I was going to file a complaint and I feel I should not have had to pay that much money. I’m on social security and that caused me to go without necessities. More

Brian Guzzardi was especially helpful, welcoming and very professional. Your technicians are very thorough. BRYAN SUBARU will always be my go to dealership for my automotive services and advice. professional. Your technicians are very thorough. BRYAN SUBARU will always be my go to dealership for my automotive services and advice. More

Wonderful customer service and diagnostics on my car repair!! Everything was clearly explained and given to me in a full report tailored to my vehicle. repair!! Everything was clearly explained and given to me in a full report tailored to my vehicle. More

The salesmen were competent and kind. Quite friendly. Troy Johnson was very helpful in dealing with my credit union. All in all ii was a stress free and easy transaction. Quite friendly. Troy Johnson was very helpful in dealing with my credit union. All in all ii was a stress free and easy transaction. More

Richard’is great, good communicator. Made me aware of battery rebate. Plus great place for my dog to hang out. Made me aware of battery rebate. Plus great place for my dog to hang out. More

The Used Car Department team made the transaction in buying a vehicle so easy. They listened to what we were looking for. At the end of the transaction we were very pleased with our Subaru. . buying a vehicle so easy. They listened to what we were looking for. At the end of the transaction we were very pleased with our Subaru. . More

I have always had a great experience with Bryan Subaru. I wish I could have purchased my 2021 Ascent from them but they did not have any in stock and I had to buy my car from another dealership. Bryan Su I wish I could have purchased my 2021 Ascent from them but they did not have any in stock and I had to buy my car from another dealership. Bryan Subaru has always been respectful of me and my time and explains everything to me, again, with respect. I recently took my car in for an oil change on a Saturday and it took longer than usual, but the waiting room is comfortable and they kept me apprised of the progress. I would recommend Bryan Subaru to anyone. My usual service person is Richard Elvey and he is always kind and respectful to me. I am a first time Subaru buyer but because of how I have been treated by Bryan Subaru, this will be the car I will buy from now on. More

Very good. It I wanted a loaner that they could not provide me. Word word It I wanted a loaner that they could not provide me. Word word More

Troy and everyone else was great to deal with. Greeted quickly, got a test drive and full tank of gas. All in all.....painless, and nice folks to boot. Greeted quickly, got a test drive and full tank of gas. All in all.....painless, and nice folks to boot. More