Buckalew Chevrolet
Conroe, TX
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Have been trying to get my truck into Wiesner for weeks. I was told for a check engine light it had to be left for 3-4 days. I already had a diagnostic done on it and was told it was the catalytic convert I was told for a check engine light it had to be left for 3-4 days. I already had a diagnostic done on it and was told it was the catalytic converter. I was going to have to rent a car for those days. Gave Buckalew a call, got an appt and was offered a shuttle ride home. When they found out it was indeed the catalytic converter…they said it would take a week to get the part. They offered to send the shuttle to come back to pick me up and I could have my car back until they got the part in. Customer service is what Wiesner is lacking. Communication is what Wiesner is lacking. Buckalew has got the right mind set. From Perry to the shuttle driver….kudos. More
Brad Tara is the best service writer I've had there in a long time. He was courtesy, listened to exactly what I said, and all my issues were fixed in one trip! Great communications!! long time. He was courtesy, listened to exactly what I said, and all my issues were fixed in one trip! Great communications!! More
This is my 3rd Tahoe from Buckalew Chevrolet . Loved them all and Buckalew takes care of all my service needs, which are mostly routine ! Family owned and care about their customers. Loved them all and Buckalew takes care of all my service needs, which are mostly routine ! Family owned and care about their customers. More
Great service and since it is a new location from the old one on hwy 75. The waiting room is very comfortable. Get there early for oil change and inspection one on hwy 75. The waiting room is very comfortable. Get there early for oil change and inspection More