Burdick Mazda

Awesome! Peter and Jeff were great they accommodated all my needs and sold me my car that day and I was driving it 5 days later! Awesome job guys!...you should Peter and Jeff were great they accommodated all my needs and sold me my car that day and I was driving it 5 days later! Awesome job guys!...you should get a raise/promotion!😎👍😃 More

Absolutely great/ Sterling Mason Positively great I will recommend this dealership to all of my friends all of my military friends and my family this has been a great experience for m Positively great I will recommend this dealership to all of my friends all of my military friends and my family this has been a great experience for me. More

Poor business tactics Tried out Mazda CX-5 grand tour around April. Got pricing and information about future lease. Went back to talk with sales associate about leasing veh Tried out Mazda CX-5 grand tour around April. Got pricing and information about future lease. Went back to talk with sales associate about leasing vehicle. Jeff LaBorde unfortunately was the sales person I dealt with. The cost per month of the lease went up approximately 50$ more per month. The reason for the price increase was a trunk that was motion detected. I was also told that the only interior available was black. "You can't always get what you want" was told to me when asking for light interior. Needless to say business was made elsewhere. The place I'm currently leasing from was able to get me what I wanted for interior. I also learned that Mazda does not have a motion detected trunk. So the price increase was a lie and misleading. I do wonder how sales associates make money when they lie to customers and will not negotiate pricing. Perhaps the employees at Burdick need to be educated about vehicles they are selling. Or perhaps need to be spoken to about trying to scam customers. More

Our experience was not a good one never again Our experience was not pleasurable. They sold us a cx5 that had damage on it and they knew it but did not tell us..misled us on options on vehicle we Our experience was not pleasurable. They sold us a cx5 that had damage on it and they knew it but did not tell us..misled us on options on vehicle we did not want the one we test drove but one that was on the lot. They sold us the test driven one and said it was the lot vehicle. Vehicle was in for repairs after 10 hrs of owning it. For 3 days. Overall. Never again with that dealership More

An experience worth the drive! I just leased my second Mazda from Drivers Village. Since leasing my first Mazda with Burdick Mazda, I have moved to the Hudson Valley. I find the exp I just leased my second Mazda from Drivers Village. Since leasing my first Mazda with Burdick Mazda, I have moved to the Hudson Valley. I find the experience of working with the dealership worth the ride to Cicero, which is 3 hours for me.. My experience was excellent. Prior to my arrival, my sales person asked me some questions on the phone, so when I arrived, he had selected a model that was a good fit for me. In a no-pressure manner, he thoroughly walked me through the features of the car and then we went for a test ride. I loved the car, so then it was time to discuss financing which can be dreadful at some dealers. They worked out a lease arrangement that fit my budget. All the time necessary to accomplish the lease was taken. I drove home with a car I love. The dealership is great and so are Mazdas. This is my fifth Mazda. More

exellent expeirence I'm a single woman , so buying a car is frightful...my car was 12 years old , soooo I really needed a car..called my dad and we stopped in... Fir I'm a single woman , so buying a car is frightful...my car was 12 years old , soooo I really needed a car..called my dad and we stopped in... First of all my dad and I were able to look around for a bit...which was Great since I had narrowed it down to 3 choices...I was ready to buy o I really knew what I wanted....Alex came out.Avery well dressed young man...was the greatest at answering all and more questions...I cant say enough..Willis in financing is also a great part of the Burdick expierence...truly. my credit was,,,EH..not the greatest, but my dad and Willis got me a 5%...Amazing...!!! tHanks for making my visit a great experience...I will return and so will my dad to buy his Mazda,,,,, More

Great inventory selection! No pressure salespeole, just helpful and informative. Buy and drive and remember to come back for 1st and 6th oil changes at no cost to the buyer. Fr No pressure salespeole, just helpful and informative. Buy and drive and remember to come back for 1st and 6th oil changes at no cost to the buyer. Friendly atmosphere, saleswoman Lori was a pleasure to work with...5 star experience with her. More

Great service The people, service and overall attitude of the dealership was great. My car was fixed just the way I wanted it. I also got a great car wash after. The people, service and overall attitude of the dealership was great. My car was fixed just the way I wanted it. I also got a great car wash after. More

Accommodating and thorough I would highly recommend Burdick Mazda's service department to anyone. The team went above and beyond to help me- working with a previous dealership w I would highly recommend Burdick Mazda's service department to anyone. The team went above and beyond to help me- working with a previous dealership who had neglected to inform me of needed work (and getting this work covered by the previous dealership), contacting Mazda to investigate warranties on my behalf, and providing me a loaner car so my schedule could carry on as usual. The team took it upon themselves to look into warranty coverage for me without my asking- doing all of the leg work in order to save me as much money as possible. Not to mention all my repairs were executed perfectly, and the staff was always polite and helpful. I won't go anywhere else with my vehicle! More

Terrible service department Following the purchase of two new vehicle in 2015, warranty repairs were needed for both. Getting an appointment is not easy, and they will only sche Following the purchase of two new vehicle in 2015, warranty repairs were needed for both. Getting an appointment is not easy, and they will only schedule an appointment for at least two weeks out. Even a simple oil change, requires a two week wait, even though they advertised immediate service, no appointment necessary, I was turned away twice without an appointment. Scheduled service has gone bad several time, requiring repeated returns because parts are not available. They have to order parts, then they call when parts come in, to reschedule a visit, another delay of at least two weeks. Technicians then ordered and installed wrong parts, requiring another round of delays. its been back and forth to the dealership for over a month and still not repaired properly. The parts department is total incompetent. I ordered a part for my other car. Parts department informed me the part came in. I then scheduled an appointment to bring the car in to have the part installed, and when I arrived two weeks later, the parts were mysteriously missing, and I was informed I never ordered the parts. I attempted to contact the service manager by phone and left messages on two occasions, no return call. I then visited the dealership to speak to the service manager, and was informed he was not available. I asked that he call me. I'm still waiting for the call. More