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Camelback Toyota
Phoenix, AZ
2,740 Reviews
This is a state of the art facility utilizing "green and solar" technology. Please allow us to show you why we are an 5 time winner of Toyota's highest award, "The Presidents Cabinet Award" given to only 12 Dealers in the U.S. We want to earn your business your way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,740 reviews
Verified Customer
Helpful May 07, 2024
Performed service as requested & recommended. Clean reception area, comfortable and accommodating. Service representative was clear on service recommendations. Clean reception area, comfortable and accommodating. Service representative was clear on service recommendations. More
by mommaloe2015
Employees Worked With
Ted @ Service
May 07, 2024
This apt was pretty sloppy, it’s very out of the norm for them to be sloppy. I waited 4 and half hours for a maintenance check up. When I got my truck back the white pencil mark was still on my windshield wh them to be sloppy. I waited 4 and half hours for a maintenance check up. When I got my truck back the white pencil mark was still on my windshield when they first wrote it. The sticker was discombobulated on the inside. A plastic piece that goes into my glove box was hidden under my jacket. Just the whole experience wasn’t the best this time. More
by krystaltorres99
Employees Worked With
abbas
May 07, 2024
Camelback Toyota is always on top of it! They get you in and out and even get you a Lyft home. However, they don’t get you a ride back and I found that extremely difficult because my car was They get you in and out and even get you a Lyft home. However, they don’t get you a ride back and I found that extremely difficult because my car was at Toyota and I was at home. More
by TABONLINE
Employees Worked With
titus
May 07, 2024
Adam is really cool, He actually help me pretty much on everything. I can see myself going back if he's the one assisting me on my car service. everything. I can see myself going back if he's the one assisting me on my car service. More
by ZIBAYAN10
Employees Worked With
Adam Pasang
May 06, 2024
Went 2 hours early for software issues. No help. Software was worse after service. Clock reset for Hawaii time. SiriusXm issues unresolved. Second phone installed before service, gone after No help. Software was worse after service. Clock reset for Hawaii time. SiriusXm issues unresolved. Second phone installed before service, gone after service. Not informed it would take 3 hours when appt made. More
by UNEEK922
Employees Worked With
Carlos
May 06, 2024
There are some issues with the service reps. Mine started off good, but I pointed out to him that he was outside the time window he had given me for the service, and he didn’t respond to my tex Mine started off good, but I pointed out to him that he was outside the time window he had given me for the service, and he didn’t respond to my text requests for time updates. I was in a hurry and was going to need to leave if they weren’t done (they weren’t slow, there just wasn’t good communication ). This apparently really upset him, because he didn’t show up to hand my car over to me. He told me the car was done and to wait up from for him. The tech brought the car up, placed the keys in the key box, but no rep came. Eventually I saw the rep walk by and walk off in another direction, so I found someone else to give me my keys, and I left. Not very professional. Also, while I was waiting in the quiet area. we all witnessed a female rep berating her customer for not choosing to have additional work done. It was wildly inappropriate and uncomfortable to listen to. I finally walked over and asked her to please berate her customer outside the quiet area. It was a pretty bizarre scene and everyone who was waiting for service there witnessed it. The check-in team was efficient and processional. More
by JVICTORYBB789
Employees Worked With
Brandon Whitaker
May 06, 2024
The staff is excellent. The finance department did what they’re supposed to do and everything was fine. The finance department did what they’re supposed to do and everything was fine. More
by RONWESSON87
Employees Worked With
