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Capital Ford - Service Center

Raleigh, NC

4.5
1,043 Reviews

1,043 Reviews of Capital Ford - Service Center

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May 07, 2024

I never had a bad experience since I have been using this dealership for over 20 years. The service is great. The dealership itself has grown and offers many services. They are not stagnant using thrme the More

by shurikan27610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanlarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Challacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

They did a great job and did the work in a timely manner. They kept me well informed the whole time. More

by Lesharadavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
May 07, 2024

Service is good but car still isnt fixed. What else is thet to say about dealership. More

by Nanabearruth
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Challacombe
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Good dealer, worked with Will. Helped work with me on the issue, and kept in contact throughout the process. More

by trogore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Capital Ford is Excellent and will Always be the dealer where I buy my future Ford Explorers. Will is AN Excellent employee and Always treats all customers EXCELLENT!! More

by JIM.E.BROWN1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Service exceeded expectations! Time was prompt, follow up on time. Everything was great with this store More

by kathy.warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Myslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanlarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Challacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

The time it took for me to get an appointment was very reasonable. Considering that I needed service at the end of the week. More

by RALEIGHDIAZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Challacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Good listeners. Good coffee. Clean environment. Trust the service. Friendly and personable. Been a customer for years. More

by lhopping
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

The experience was great. Our sales person listened to our requests and only showed us vechicles that matched what we wanted! More

by amtaylor0
Recommend Dealer
Yes
Employees Worked With
Anthony Rhoades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : UG
May 06, 2024

Capital Ford took great care of me. The staff is friendly, knowledgeable and efficient. I will highly re commend them to my friends and colleagues. Thank you Capital Ford for the great More

by ShirleyTaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Myslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanlarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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