Read Reviews Carl Burgers Dodge Chrysler Jeep RAM World

Carl Burgers Dodge Chrysler Jeep RAM World

Carl Burgers Dodge Chrysler Jeep RAM World

8355 Hercules St
La Mesa, California 91942


Sales: (619) 463-9321
Service: (619) 667-8351
Parts: (619) 460-4011

Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 302 reviews

4.8

4.8 out of 5

321 lifetime reviews

Carl Burgers Dodge Chrysler Jeep RAM World

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Certified: Carl Burgers Dodge Chrysler Jeep RAM World

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Carl Burgers Dodge Chrysler Jeep RAM World has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Carl Burgers Dodge Chrysler Jeep RAM World

Please Call Us at 619-463-9321!

Thank you for considering us for your automotive needs. We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.

Browse our new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Mopar auto parts, or auto repair and service, by using our contact form or by calling the number above.

We have served customers from San Diego, National City, Escondido, Imperial Valley, and all over the greater La Mesa area.

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 9:00 PM

Sunday: 10:00 AM - 8:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Free WiFi Instant Financing
After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Drive-In Service Television
Free Coffee Vending Machines

Linz53
6/12/2013 6:45:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sonny KareemSonny Kareem
Chris SelfaniChris Selfani
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carl Burgers Dodge Chrysler Jeep RAM World:

I came to the dealership to explore options available for trading in my 2007 Chevrolet Colorado (also purchased from your dealership). Sonny Kareem was extremely professional, knowledgeable, friendly, and helpful from the very start. He was able to provide specific information about each vehicle I inquired about and was understanding of my financial situation. He went above and beyond to ensure that I was able to make a purchase. I sincerely appreciated his efforts and hard work. After receiving superior service from Sonny, I worked with Chris Selfani to finalize my purchase. Chris had also finalized the purchase of my Colorado in 2009. It is the above and beyond service provided by both Chris and Sonny that will ensure that I return to Carl Burger Dodge for any future vehicle needs I may have. I will definitly refer anyone I know to your dealership based on my experience with Sonny and Chris.

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Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 6/13/2013 12:48:45 PM

Dear Linz53,
Thank you for the endorsement for Sonny, Chris, and the team. We appreciate the opportunity to serve you and I am pleased to know that they were Professional, knowledgeable, friendly, and helpful. Please make sure you come visit our New Express Lane Service center when your first service is due, it will be done fast, done right, and yours will be done FREE. Also, Please join us for one of our customer appreciation dinners which occur ever second Tuesday of the month here in our Dodge Showroom at 6pm. Until we see you please enjoy your new vehicle.
Regards,
Kyle Nyswonger
GM

Twitter
Willsonsjeep
6/2/2013 10:14:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sam PotresSam Potres
Tommy PreciadoTommy Preciado
Gary ThiemGary Thiem
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carl Burgers Dodge Chrysler Jeep RAM World:

I must say, I had the most wonderful experience with Sam Potres was very kind, courteous, attentive and willing to help in every way possible. For the past 2 weeks, I've been going to various dealerships searching for a car, and in none of those dealerships, I felt so welcome and special, as I felt with Mr. Potres. From the time we arrived at the dealership, we felt the warmest and friendliness in his service. Sam and Tommy, went above and beyond to not only provide us with quality service but to ensure that we walked out with the best possible rate there was. I'm a Customer Service Supervisor and I must say that my Customer Service experience at Carl Burgers was just phenomenal. Carl Burgers dealership can rest assure that they are by far the one I will be recommending to family and friends. I once again would like to express my gratitude to Carl Burgers and their staff, especially to Sam Potres for all his help and making this experience a great one. God Bless!

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Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 6/8/2013 3:46:47 PM

Dear Willsonsjeep,
Thank you for the kind endorsement for Sam, Tommy, and the Team. We all appreciate the opportunity to serve you and your automotive needs. Additionally, I am pleased to know that the team was courteous, attentive, and displayed the willingness to assisit you. Please make sure you come visit our New Express Lane Service center when your first service is due, it will be done fast, done right, and yours will be done FREE. Also, Please join us for one of our customer appreciation dinners which occur ever second Tuesday of the month here in our Dodge Showroom at 6pm. Until we see you please enjoy your new vehicle.
Regards,
Kyle Nyswonger
GM

Twitter
mjkifer
6/2/2013 6:33:52 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wes KachiWes Kachi
Sonny KareemSonny Kareem
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carl Burgers Dodge Chrysler Jeep RAM World:

My wife and I definitely recommend Carl Burger Dodge Chrysler jeep. Sonny made sure my wife and I were very happy, he went the extra step when it came to helping us find the perfect car that fit our budget and our style.

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Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 6/8/2013 2:51:09 PM

Dear mjkifer,
Thank you for allowing us to be a part of your automotive purchase. I am pleased to hear that Sonny was able to help you find the perfect car and that your wife was happy with the results. Please make sure you come visit our New Express Lane Service center when your first service is due, it will be done fast, done right, and yours will be done FREE. Also, Please join us for one of our customer appreciation dinners which occur ever second Tuesday of the month here in our Dodge Showroom at 6pm. Until we see you please enjoy your new vehicle.
Regards,
Kyle Nyswonger
GM

Twitter
jaree3610
5/30/2013 12:14:56 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Troy BaldwinTroy Baldwin
Al EsquerAl Esquer
Chris SelfaniChris Selfani
Fernando VidanaFernando Vidana
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Carl Burgers Dodge Chrysler Jeep RAM World:

I feel that the buying experience as a whole was excellent. Al was actually the first person I met at my first visit. He was very courteous and was able to show the cars on the lot that I maybe interested in. I felt that Troy was very attentive and answered questions I had about the car. I commend Fernando trying his best to find a price that was fair for both the buyer and seller. Finally. I would like to thank Chris for making the last part of the buying process hassle free. Which is the part I hate the most. Keep up the good work guys.

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Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 6/8/2013 2:49:22 PM

Dear jaree3610,
Thank you for sharing your experience abot Al, Troy, Fernando, Chris, and our Dealership. We appreciate hearing that as a whole the buying process was "excellent" and "hassle free". Please make sure you come visit our New Express Lane Service center when your first service is due, it will be done fast, done right, and yours will be done FREE. Also, Please join us for one of our customer appreciation dinners which occur ever second Tuesday of the month here in our Dodge Showroom at 6pm. Until we see you please enjoy your new vehicle.
Regards,
Kyle Nyswonger
GM

Twitter
mavinsd
5/28/2013 5:23:58 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sonny KareemSonny Kareem
Chris SelfaniChris Selfani
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carl Burgers Dodge Chrysler Jeep RAM World:

Sonny was AMAZING to work with!! He listened to everything I wanted and never once was pushy or overbearing! I was that customer who looked at many different vehicles, and had my heart set on one out of my price range. Sonny spent hours doing everything he could to get me into the car I had to have! He never once seemed bothered by my countless requests to look in different vehicles or millions of questions. In the end Sonny was able to get me into the car I wanted and I was able to leave very happy!!! GO SEE SONNY!
Also, Chris in finance had the same demeanor as Sonny - easy to deal with and very nice.
I will be buying all my cars through Sonny and Chris!

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Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 5/28/2013 8:33:17 PM

Dear mavinsd,
Thank you for the kind endorsement for Sonny and the team. I am glad to know that he spent the necessary time you needed to find the right car and for the price you wanted. Please make sure you come visit our New Express Lane Service center when your first service is due, it will be done fast, done right, and yours will be done FREE. Also, Please join us for one of our customer appreciation dinners which occur ever second Tuesday of the month here in our Dodge Showroom at 6pm. Until we see you please enjoy your new vehicle.
Regards,
Kyle Nyswonger
GM

Twitter
natalie03
5/28/2013 2:53:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sam PotresSam Potres
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carl Burgers Dodge Chrysler Jeep RAM World:

Sam was an excellent sales consultant and helped us all the way through our car buying process from initial car inspection to car purchase. We initially came to the dealership interested in purchasing a used car, but Sam convinced us buying new was a better decision for what we were looking for.

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Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 5/28/2013 8:18:27 PM

Dear natalie03,
Thank you for the nice comments about Sam and his encouraging you to look at a new car from our dealership. i am happy to know that he was able to help you and that you found something that fit your needs. Please make sure you come visit our New Express Lane Service center when your first service is due, it will be done fast, done right, and yours will be done FREE. Also, Please join us for one of our customer appreciation dinners which occur ever second Tuesday of the month here in our Dodge Showroom at 6pm. Until we see you please enjoy your new vehicle.
Regards,
Kyle Nyswonger
GM

Twitter
kedodson
5/27/2013 3:14:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sam PotresSam Potres
Gary ThiemGary Thiem
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    3
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of Carl Burgers Dodge Chrysler Jeep RAM World:

Sam Potres was asked to assist in a complicated but isolated situation with our cars. He was very patient and worked with Gary to make sure we left satisfied and confident that Carl Burger stands behind their vehicles and the staff selling them. We now own a new Jeep Wrangler which will come in handy when it snows up here where we live. I appreciate the patience both Sam and Gary had with us throughout the entire ordeal. I would not hesitate to refer other friends/relatives to Carl Burger (Sam and/or Gary) for their purchases.

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Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 5/28/2013 8:11:29 PM

Dear kedodson,
Thank you for the kind words. I am pleased to know that our team delivered when you needed them to and that you were statisfied when you left. Please make sure you come visit our New Express Lane Service center when your first service is due, it will be done fast, done right, and yours will be done FREE. Also, Please join us for one of our customer appreciation dinners which occur ever second Tuesday of the month here in our Dodge Showroom at 6pm. Until we see you please enjoy your new vehicle.
Regards,
Kyle Nyswonger
GM

Twitter
daello123
5/20/2013 9:22:09 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sam PotresSam Potres
Tommy PreciadoTommy Preciado
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carl Burgers Dodge Chrysler Jeep RAM World:

Sam Potres was very friendly and helpful. I went to the dealership with a specific car in mind. He found the exact one I was looking for. I only had to test drive 1 vehicle. My car buying experience was quick, easy and fun. I will be telling my friends to go see sam when they are looking to purchase a vehicle.

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Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 5/27/2013 12:45:10 PM

Dear daello123,
Thank you for allowing us to be a part of your automotive purchase. I am happy to hear that Sam made your experience "quick, easy, and fun". Please make sure you come visit our New Express Lane Service center when your first service is due, it will be done fast, done right, and yours will be done FREE. Also, Please join us for one of our customer appreciation dinners which occur ever second Tuesday of the month here in our Dodge Showroom at 6pm. Until we see you please enjoy your new vehicle.
Regards,
Kyle Nyswonger
GM

Twitter
MyNewJeep
5/18/2013 2:36:52 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sonny KareemSonny Kareem
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    4.5

My Review Of Carl Burgers Dodge Chrysler Jeep RAM World:

I highly recommend Carl Burger Dodge .Buying a car is never fun, and there are so many negative stereotypes surrounding it. it's stressful even to think about. I couldn't have been more pleasantly surprised with our experience with Sonny Kareem. He was very candid about EVERYTHING - I'm highly priced sensitive when it comes to purchasing a vehicle and this was very interesting about Sonny when he found out i am very sensitive with purchasing and pricing, Mr.Kareem worked very hard about getting an amazing price like the vehicle i wanted was for him, I literally did nothing with negotiating, Sonny made this buying experience like no other car buying experience and I can guarantee that. I did not take the whole idea of him buying my car very serious it almost sounded like a scam. after everything was set and done and him coming out with the final price I literally had my mouth open and was speechless! It usually takes hours and hours and sometimes days to get a price that I want to pay on a vehicle from typical dealership, well it took this man minutes to get it done as he gave me his word for it. Much respected for Sonny and Carl Burger for this professionalism they have! Carl Burger is my home again after a bad experience I had 5 years ago! Bye Bye to Midway Jeep! Sonny you are great and I wish you the all the success with your new Vip department. I love my Certified Hemi Jeep. Thank you Carl Burger it feels good to be back.

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Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 5/27/2013 12:43:27 PM

Dear MyNewJeep,
Thank you for sharing your experience with Sonny and our dealership. I am glad to hear that you allowed us a second chance to re-earn your trust and that in the process you found a Hemi-Jeep at an "amazing Price". Please make sure you come visit our New Express Lane Service center when your first service is due, it will be done fast, done right, and yours will be done FREE. Also, Please join us for one of our customer appreciation dinners which occur ever second Tuesday of the month here in our Dodge Showroom at 6pm. Until we see you please enjoy your new vehicle.
Regards,
Kyle Nyswonger
GM

Twitter
teamleach
5/17/2013 4:25:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David F and Wes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carl Burgers Dodge Chrysler Jeep RAM World:

There was a little confusion regarding a dent on the used 2012 Challenger we purchased. In the end however, they made it right. Joshua Leach

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Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 5/17/2013 5:26:13 PM

Dear Mr. Leach,
Thank you for allowing us to assist you with your automotive needs. I am pleased to know that ultimately the team resolved the issue with your dented hood. If you have not already used our Express Lane Service please do so when your first oil change is due. It will be done fast, done right, and yours will be done free. As a side note we service all makes and models in our Express Lane, Service Dept, and Body Shops. Additionally, please join us for one of our customer appreciation dinners that occur every second Tuesday of the month here in our Dodge showroom at 6pm. Until then please enjoy your new Challenger.
Regards,
Kyle Nyswonger
GM

Response From: Carl Burgers Dodge Chrysler Jeep RAM World
Added: 5/17/2013 5:26:13 PM

Dear Mr. Leach,
Thank you for allowing us to assist you with your automotive needs. I am pleased to know that ultimately the team resolved the issue with your dented hood. If you have not already used our Express Lane Service please do so when your first oil change is due. It will be done fast, done right, and yours will be done free. As a side note we service all makes and models in our Express Lane, Service Dept, and Body Shops. Additionally, please join us for one of our customer appreciation dinners that occur every second Tuesday of the month here in our Dodge showroom at 6pm. Until then please enjoy your new Challenger.
Regards,
Kyle Nyswonger
GM

Twitter

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