Casey BMW

Lloyd was very professional and easy to work with. He provided to us quality service without hassles and pressures. He gained my trust right from the start and established and maitained good working rela provided to us quality service without hassles and pressures. He gained my trust right from the start and established and maitained good working relationship until the end. I would definitely come back to him in the future. More

Mr. Buckanon is a stellar salesman, making me feel very comfortable and was extremely helpful throughout the sales process. I would recommend anyone looking for a new or used BMW to ask for him by name! comfortable and was extremely helpful throughout the sales process. I would recommend anyone looking for a new or used BMW to ask for him by name! The only suggestion I'd make to improve the process is the contract preparation. We had agreed on sales price and my trade-in value, and I was not taking out a loan for the purchase, so I thought we were about done; however, at that point the salesman and I had to sit in the lounge for an hour (on Superbowl Sunday, which msde it seem much longer) until I was able to sign the contract and leave. Perhaps improved resourcing of this function would help eliminate the bottleneck. The other function I'd question is the service department. When I received the car two days later, I was told all fluids had been topped off. However, the first time I drove the car, to work the next morning, the oil indicator came on. I added half a quart and it went off, but out of curiosity I checked the washer fluid and it took almost a full gallon to top it off. I have to conclude that service was not performed. More

I was in the dealership to have some service work done and had not intended to buy a car. I struck up a conversation with Sammie and after hearing what kind of car I had been driving and for how long, he and had not intended to buy a car. I struck up a conversation with Sammie and after hearing what kind of car I had been driving and for how long, he mentioned they had a great deal that he thought I might like. I felt it was a great deal, but didn't have time to follow up at that moment. He followed up with complete information by the next business day, arranged to have a trade-in appraisal for my car, and generally took care of all the details to get the deal done quickly and without a lot of haggling and games you sometimes experience with car salesmen. He was knowledgeable about the product, sincere and straight forward in listening and responding to my concerns, and he found a way to help me get the deal done when we had a glitch on the trade-in negotiation. In short, it was the least painless, quickest car purchase transaction I've had. Sammie is as likeable a guy as he is a good BMW salesman. I highly recommend him to anyone looking to purchase a BMW. More

Lloyd Howell is a wonderful man. I had a little different situation then most and he was able to work things out so that I walked out in a 2012 X3! Something I didn't think was possible. All of the staff I d situation then most and he was able to work things out so that I walked out in a 2012 X3! Something I didn't think was possible. All of the staff I dealt with were friendly, courteous, and respectful. Lloyd even played with my three year old son so I could sign paperwork and such. I feel like I'll never own anything but BMW and definitely buy from Casey-Lloyd again! More

I purchased my first BMW from Wayne Heath 11 years ago. I have worked with Wayne numerous times since and purchased my used 2008, 228i from Wayne on 1/31/12. Wayne is a true professiona in every respect. I v have worked with Wayne numerous times since and purchased my used 2008, 228i from Wayne on 1/31/12. Wayne is a true professiona in every respect. I value his judgement and respect Wayne honesty, loyalty and it was a real pleasure in working with Wayne on my purchase. Vernon More

My saleman was Lloyd Howell and he was very professional and couteous. He was prficient in making sure my test drive was set-up, making sure any questions I had were answered and made sure I was satified w and couteous. He was prficient in making sure my test drive was set-up, making sure any questions I had were answered and made sure I was satified with my purchase. More

Lloyd Howell was great to work with, very knowledgeable about the car and very friendly. The used 2011 335i I bought was very clean and in great shape and I got a great price on it. Since I wasn't trading about the car and very friendly. The used 2011 335i I bought was very clean and in great shape and I got a great price on it. Since I wasn't trading in a vehicle, I had to leave my truck at Casey BMW overnight and Lloyd brought it to my house the next morning, an hour's drive by the way. Dan Deir in Finance was great also, friendly and helpful. I had been to Casey BMW twice in the past with a friend and was always impressed with the quality of the facility and the friendliness and attentiveness of the people. More

Lloyd Howell is really professional. He worked hard on getting me where I want to be price wise. It's the best experience I had with BMW dealers. I would recommend this dealer for sure! getting me where I want to be price wise. It's the best experience I had with BMW dealers. I would recommend this dealer for sure! More

I went to Casey to have my 3 Series serviced. While I was waiting I had to check out some new cars. Ryan Thomas asked me if I needed help and I test drove 2 2011 new 5 series cars. Ryan was very knowle was waiting I had to check out some new cars. Ryan Thomas asked me if I needed help and I test drove 2 2011 new 5 series cars. Ryan was very knowledgeable and a pleasure to be with. I was interested in another brand of car but Ryan was very conscientious in contacting me about test driving a 2012 528I. I did so at another dealership but Ryan kept up the contact and was always very pleasant. More

MR. BUCKHANON WAS EXTREMELY FRIENDLY, PROFESSIONAL, AND KNOWLEDGABLE. IT WAS MOST LIKELY THE BEST CAR BUYING EXPERIENCE WE HAVE EVER HAD. WE HIGHLY RECCOMMEND CASEY AUTO. WE ENJOYED THEIR SERVICE SO MUC KNOWLEDGABLE. IT WAS MOST LIKELY THE BEST CAR BUYING EXPERIENCE WE HAVE EVER HAD. WE HIGHLY RECCOMMEND CASEY AUTO. WE ENJOYED THEIR SERVICE SO MUCH THAT WE BOUGHT TWO VEHICLES WITHIN A WEEK OF EACH OTHER. More