Certified Benz & Beemer

STAY AWAY PLEASE STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!­!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NO STANDARD FOR QUALITY- NO CUSTOMER S PLEASE STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!­!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NO STANDARD FOR QUALITY- NO CUSTOMER SERVICE - THIS DEALERSHIP SELLS CARS THEY KNOW HAVE PROBLEMS. This place is THE definition of a SLEAZY USED CAR DEALERSHIP. I sincerely hope this review will help anyone who is in the market for a new/used car decide to stay as far away from this dealership as possible and pick ANY OTHER option out there for buying their car. Background: Last month I decided to buy a bmw from this dealership. I had been in the market for a while and was shopping around at various dealerships throughout the valley. This dealer had the make/model/yea/mileage range I was looking for so I decided to come check out the car. JAMIE was my salesman. I came back twice before making my purchase and ultimately was having a hard time choosing between a bmw and Mercedes that were very similar (same miles/year/upgrades/price etc.) Jamie offered no input on the backgrounds of the car (besides offering the carfax). Ultimately I ended up choosing the bmw. THE VERY NEXT DAY after buying my car ALL FOUR low tire pressure lights went on in the dashboard. I went to the local shell and had to refill all the tires. I called Jayme and he said that before I had come in they had to refill the air on the tires so he had known there was a leak in the tires, didn't fix it and let me walk off the lot and buy a car with old leaking tires. He then told me it wouldn't be until the following week that they would have time to fix my tires. I came back the next week and Jamie brings my car back saying he fixed the alignment but that they couldn't find anything wrong with the tires. Three days later my low tire pressure light goes on AGAIN. I call TYSON (the mechanic who was supposed to fix my tires in the first place) and he tries to make up every excuse as to why the tires are leaking and why he didn't fix them in the first place. All he needed to do was apologize for screwing up and not fixing the tires but instead he blames it on everyone/everything else but himself. Clearly this place has ZERO CUSTOMER SERVICE. I bring it back for the second time and they say they found a nail and put a patch on the tire (not sure why Tyson missed this the first time). It has been one week since they "fixed" the tire with the nail and the low tire pressure light is on AGAIN). So now I am having to bring my car in for the THIRD time to see if they can finally figure out what is wrong with the tires. Now, I am by no means a car expert, but there is no excuse for a dealership not having any standards of quality. This dealership believes it is okay to sell cars they know have issues. No salesman or dealership should ever sell a car knowing the tires are all leaking air. I am now on my third maintenance trip to the dealership since I bought my car less than a month ago and STILL NOTHING HAS BEEN FIXED. The auto service people are partially to blame for the repeat visits back and forth... however, this car should never have been sold in this condition in the first place. Moral of the story, please stay as far away as you can from this place. The guys that work here are lazy, sleazy salesman only out for themselves. More

Great Experience I never thought I would buy a used car over the internet, without seeing it in person. But I just did and it was great - From the beginning Bobby was I never thought I would buy a used car over the internet, without seeing it in person. But I just did and it was great - From the beginning Bobby was clear and quick to respond - before, and, more important, after the deal was made. He answered all my requests and made the deal very easy. More

Great Experience I highly recommend this dealer to anyone looking for a large selection, and friendly low-pressure customer service. I had been saving up for years to I highly recommend this dealer to anyone looking for a large selection, and friendly low-pressure customer service. I had been saving up for years to buy a new car so it really meant a lot to find something that I loved. I had been shopping around, but hadn’t had any luck with other dealers. After test driving a couple of cars at Certified Benz & Beemer I chose a beautiful BMW that was in good shape with low milage. Danny, my salesman, was great throughout the whole process. I can not say enough great things about him and everyone else that works at Certified Benz & Beemer. Thank you. More

Nice and easy - like it should be I have to say that I don't think I've ever had an easier time selecting a vehicle. Andy and Trevor helped me identify what vehicles would fit the pr I have to say that I don't think I've ever had an easier time selecting a vehicle. Andy and Trevor helped me identify what vehicles would fit the profile and requests I had given them and they were extremely in helping me select the right vehicle that was well within my budget range. Their 10 day trade-in guarantee allowed me to select something else if I wasn't happy with my initial selection so that made it easy for me to move forward right away without worrying about getting stuck with something that wasn't right for me.. I normally keep my vehicles for at least a few years and it's an important purchase decision that I have to feel good about. Certified was easy to work with and they had a ton of financing options. They even got me a lower interest rate than what was originally quoted. It's been a long time since someone exceeded my expectations in any business. I was referred by a friend and know I know why. I've NEVER referred anyone to any dealership but highly recommend this company since they are straightforward, easy to deal with and don't play games with the purchase process. How refreshing to finally find a dealership that instead of just trying to "sell me a car", focused on making sure they understood what I wanted and what my budget was and then helped me find the right fit. Thanks to the whole CBB team for a job well done! Mark More

Danny and CBB...Amazing I went into Certified Benz and Beemer knowing that it was going to be a tough job finding a vehicle. I had been to other dealerships that all seem to I went into Certified Benz and Beemer knowing that it was going to be a tough job finding a vehicle. I had been to other dealerships that all seem to be a bunch of liars and cheats. I talked to Danny on the phone before coming down. He said he would have the BMW I was looking for clean and ready for me to look at. To my surprise it was just that. The car looked great as promised, the price was right where I needed to be and the whole process of financing was quick and painless. Thank you Danny for being the great guy that you are, and thank you Certified for be so honest an straight forward. There is nowhere else to go if you want a great car. More

Quick and Easy Looking for a new vehicle can be a very trying experience. At Certified Benz & Beemer it just seemed to go so smoothly. I contacted them over the inte Looking for a new vehicle can be a very trying experience. At Certified Benz & Beemer it just seemed to go so smoothly. I contacted them over the internet and Matt got back with me right away. We set an appointment and Matt had the vehicle gassed up and ready to take on a test drive. Matt knows a lot about Mercedes Benz and I was very pleased with all the information he gave me about the car. If you want a very nice car then you need to go to Certified Benz & Beemer and see Matt of course. More

WOW What A Great Experience!!! I called Certified Benz and Beamer and made an appointment with Jim Beyer to test drive the 2006 BMW 650i when my son called and said that he was brok I called Certified Benz and Beamer and made an appointment with Jim Beyer to test drive the 2006 BMW 650i when my son called and said that he was broke down and that he had his baby with him. I went over and fixed his car and got on my way to the dealer. It was 15 minutes before closing when I arrived, Gary Gordon went out of his way to help out. He still took the time to show me every aspect of the car and never hurried me at all. I told him that i LOVED the car and would be back on Saturday to pick it up if it was still there. I called Saturday morning and Gary wasn't there but Jim Beyer was and he took over where Gary Gordon left off. He had the car ready to show and while I was out test driving he had my trade appraised and when I got back we made the deal and I was out the door in under a HALF hour. Peter Williams gave me a deal that I could pass up and was a super great guy to work with . Dustin Johnson worked magic in getting all the paperwork done. I had very little time but they all worked very hard together and got the deal done. I am now A PROUD owner of that 2007 BMW650i and couldn't be happier. Thank you to all of these Gentleman GREAT WORK!!! More

Overall, good experience Chris Nall was very honest and professional. I would highly recommend him and cbb to anyone in the market for a vehicle. Thank you, Chris and cbb! Chris Nall was very honest and professional. I would highly recommend him and cbb to anyone in the market for a vehicle. Thank you, Chris and cbb! More

Awesome Experience Andy was awesome, loved working with him! In fact everyone I ran into at the dealership was awesome. I would definitely recommend this car dealership Andy was awesome, loved working with him! In fact everyone I ran into at the dealership was awesome. I would definitely recommend this car dealership to everyone. More

Only One Place to Shop If you are looking for a great car at a great price, with great customer service, then look no further than Certified Benz & Beemer. Matt was quick to If you are looking for a great car at a great price, with great customer service, then look no further than Certified Benz & Beemer. Matt was quick to contact me whenever I had a question and he was right on point with all of his answers. I could not have asked for a better salesman or a better vehicle. Thank you. More