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Chapman BMW Chandler

Chandler, AZ

3.8
746 Reviews

7455 West Orchid Lane

Chandler, AZ

85226

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Showing 746 reviews

April 23, 2010

Renate was simply amazing. Incredibly detailed, friendly, organized, knowledgeable, and responsive. You certainly have the one of the finest customer service representatives I have ever seen. The entire proc More

by jennifer.fuchs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renate Steinbach
April 20, 2010

I am a "first time" BMW owner, and this was my first time visiting Chapman BMW, I was referred to Terres by a friend (Dianna). I have never had a female sales person assist me! After I introduced myself to More

by nychatita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terres
April 19, 2010

My name is Heather Harrison, my husband and I came in on April 18th looking for a 5 series BMW that was used. Bruce Kotlicky approached us and was interested in what we were looking for. Bruce was amazing More

by lilmo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Kotlicky
April 13, 2010

Ryan was extremely helpful. He was professional and did an excellent job at setting my expectations. My number one complaint when going into dealerships is being pass around and using bad and useless sales More

by malkowskij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dorfman
April 12, 2010

My husband and I live in Texas; we however purchased our BMW in Arizona. We were referred to Renata Steinbach by an acquaintance. We could not have imagined better care. Renata is simply amazing! Her sm More

by JPinillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Steinbach
April 12, 2010

Without a doubt, this is the best "new-car-buying" experience I have ever had. I spoke with Ms. Steinbach, she recommended a particular car the fit my needs. She found such car. She worked quite har More

by jgutmanmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renate Steinbach
April 11, 2010

We appreciated Rene's professional approach to selling. He was patient and we did not feel pressured to make our decision. It was obvious he was knowledgeable and experienced. Megan in the Finance Dept. More

by hamiltonm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene (sales) and Megan (finance)
April 10, 2010

I have experienced several BMW dealerships in Germany over the past 15 years and since i am living now in the USA i switched to Chapman BMW. Ryan did a great job and was friendly and working with me and More

by Leonardus Leufkens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dorfman
April 07, 2010

I came to BMW to get my current BMW serviced, after talking with Matt Trader a service consultant there I decided that it would be in my best interest to trade my current car in for a new (used) one. H More

by claybox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bits Fajardo
April 02, 2010

Everyone is friendly and knowledgeable. Buying a car can be stressful and the BMW staff makes it an easy transition. The costumer service is the best and that's why I keep coming back. They truly seem to ca More

by cmdonahue
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Hofferichter