Chapman Mazda
Phoenix, AZ
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605 Reviews of Chapman Mazda
Mazda Experience My Mazda experience was awesome! Nick made the purchase super easy and did everything in his power to help me out. He was calm and assertive, always m My Mazda experience was awesome! Nick made the purchase super easy and did everything in his power to help me out. He was calm and assertive, always made sure I was comfortable, and ensured the sell could be completed as quickly as possible! More
Job welll Done All I can say is that Robert Scott sullivan is the man to talk to. He listened to me took down my needs, and is extremely funny. Paul his boss was rea All I can say is that Robert Scott sullivan is the man to talk to. He listened to me took down my needs, and is extremely funny. Paul his boss was real and down to earth, which in this day and age is rare. Everyone at the Chapman Mazda office were great to work with. From the sale, to finance Mr. Tao. I havent bought a vehilce in a few years but God, buying a vehicle from Chapman Mazda felt genuinely good. Thank you! More
Superior buying experience I purchased a new CX-5 from Michael Knox at Chapman Mazda a little over a month ago and I couldn’t have asked for a better experience. When I walked I purchased a new CX-5 from Michael Knox at Chapman Mazda a little over a month ago and I couldn’t have asked for a better experience. When I walked into the dealership, I wasn’t quite ready to buy a car, I was still narrowing down my choices. Mike was so informative and helpful and told me take my time. When I had follow-up questions, he emailed me back within minutes. He provided exceptional service and I wouldn’t hesitate to recommend him. More
Friendly Service with a Smile Michael Knox was very friendly & helpful with all our concerns. Am very pleased with our new Mazda CX5. Appreciated all his efforts. Also he introduc Michael Knox was very friendly & helpful with all our concerns. Am very pleased with our new Mazda CX5. Appreciated all his efforts. Also he introduced us to the Service Manager who we look forward to working with. Thank you enjoyable experience! More
I'm trying to trade my Mazda6 in and buy a new one I have requested specific information on two vehicles from an internet manager It appears that this particular person , who I will not name, has some I have requested specific information on two vehicles from an internet manager It appears that this particular person , who I will not name, has some service and communication issues Not even sure if the guy works on the property. I would appreciate some decent service and loyalty from a dealership I bought my last car from Definitely CANNOT work with current person- no sense of urgency at all My deal is easy- Trade my car and buy a new one Todd Crowe Scottsdale More
Okay, salesman was good Salesman Jorge Valenzuela was good. Hard to get them to work you a fair deal. Lots of back and forth. That was only issue we had. Salesman Jorge Valenzuela was good. Hard to get them to work you a fair deal. Lots of back and forth. That was only issue we had. More
Excellent, hassle free service. I bought a Mazda3 and the service and experience at Chapman Mazda was excellent. Scott Sullivan took me step by step through the process and I was I bought a Mazda3 and the service and experience at Chapman Mazda was excellent. Scott Sullivan took me step by step through the process and I was done in just a few hours. More
Bill Rocks Bill and Jonathan worked out a great deal for me to lease the 2019 CX-9 and I'm in love with the car. Bill is thorough and provides great customer se Bill and Jonathan worked out a great deal for me to lease the 2019 CX-9 and I'm in love with the car. Bill is thorough and provides great customer service, you can really tell her cares about his clients. More
New Mazda 6 purchase. Worked with Scott Sullivan and Robert Riley and they were great. We test drove a couple models and they were always attentive, knowledgeable and seeme Worked with Scott Sullivan and Robert Riley and they were great. We test drove a couple models and they were always attentive, knowledgeable and seemed truly interested in showing us all that Mazda can offer. It was such a pleasure to have experienced sales people of my peer group to deal with and that experience shone during all our interactions with them. Through the entire process they were great and even followed up the next day with us even though it was the weekend. I have bought many cars over the long decades of my life and I would honestly say that Chapman Mazda and the sales team are some of the best I have encountered. I would recommend them and Mazda if you are looking for your next vehicle. Put it this way Chapman, I walked into your dealership looking for a Mazda 3 and I drove out in a Mazda 6 in Signature trim and two days and 150 miles later I still have a grin on my face. #wouldbeupsoldagain :) More
Great people and great service. Not the typical sales people they didn't push push push they just gave us some space and waited for us to approach them and people and great service. Not the typical sales people they didn't push push push they just gave us some space and waited for us to approach them and ask questions. Scott is a great guy. Very recommended More

